Stunning hiar, Horrible nails

The staff was very friendly and made me feel very special, I was very satisfied and happy having my hair done. Absolutely love the colour and cut. Jaco is amazing and super creative, he knows what he is doing, I really enjoyed the pampering session.

While at the salon I asked if there was an opening for nails and the staff was very accommodating and friendly regarding the session. however, I am truly dissatisfied with the nails that were done by Tracey. I had to get the nails redone. The reasons for my dissatisfaction: 1. The Nail Tips are stuck on skew and the appropriate nail sizes were not used. 2. The electric nail file burned the edges of my skin. 3. The nail shaping was not done properly, and the nails are not even in shape and length. 4. The appropriate products were not applied; Sanitizer was used to clean the nails etc instead of Acetone. 5. The gel was not applied properly and some of the nail was missed or over the edges meaning it will lift within a few days. 6. An Ombre was done, however it was done with Gel and not the acrylic method, hence it doesn't look like an Ombre... I do feel like paying R 450 For gel nails is overpriced for something that isn't done properly. 7. Hygiene - I am truly afraid of getting a nail infection as the instruments weren’t cleaned and are dirty, the nail UV lamp is dirty inside, nothing was sanitized or cleaned before staring on my nails... proper protocol is to first have a clean surface because of bacteria that can grow... I felt so uncomfortable wearing the nails and having to pay the price for this which looks SOOO unprofessional and unacceptable, another salon had to take them off because they cannot be shaped right because of the skewness and unevenness... I Did not want to spend the rest of my day at the salon and was already tired, Only afterwards I inspected the nails up closely and saw the extent of the skewness and thought back to my experience and what I had noticed, hence it is my own fault for not speaking up and transgressing the policies, however I would just like to give future customers a heads up to check these things and speak up sooner than what I did.