Takes your money and does not deliver what he promises

I asked Mr Thando Khorombi, owner of Hincorio, to create 2 protective covers for the base of my couch. I gave him the sizes and photos of exactly what I wanted and paid him upfront because I trusted him. He dragged this simple task on for nearly 2 months with lies and excuses each time I requested progress. He made appointments several times but never pitched and never even had the courtesy to cancel them. I then threatened to report him to Snupit who gave him my lead for the job. He then dumped an offcut unsewn piece of material at my home to pass off as a professional cover. I asked him to refund my money or complete the job as agreed: but to-date he has ducked and dived as he did before. I will never use or recommend him again.