David was courteous and responsive, although my overall experience was extremely disappointing

David was courteous and responsive, although my overall experience was extremely disappointing. I purchased an item just for fun with no clear notice of a $29.99 recurring charge. After initially refunding me, David later reversed the decision, citing terms that were hidden after a link in the confirmation email. Despite multiple follow-ups, I wasn’t allowed to update my review. While David remained polite, this company’s lack of transparency feels deceptive. Proceed with caution.