HB
HJ Bosch & Sons Panel Beaters
Unclaimed Business
HB
HJ Bosch & Sons Panel Beaters
Unclaimed Business
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.2|5 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(25%)
1(75%)
5(0%)
4(0%)
3(0%)
2(25%)
1(75%)
Frequently Asked Questions About HJ Bosch & Sons Panel Beaters
HJ Bosch & Sons Panel Beaters has a TrustIndex of 0 out of 10 on Hellopeter, based on 5 reviews in the last 12 months. Hellopeter has tracked HJ Bosch & Sons Panel Beaters across 66 total reviews. How is the TrustIndex calculated? →
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceS
WR
Wilma R
1 reviews | Active since Jan 2020
4 Feb 2026, 06:23
I took my car for ha...
I took my car for hail damage insurance claim but my car has been there for almost a month and still theye are not done how can you expect people depending on there car to wait this long ???????
Helpful (0)
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Anonymous A
1 reviews | Active since Jan 2020
15 Jul 2025, 10:02
Stay away
Im still super dissapointed in their service. I had my car fixed a while back with them. I will not recommend them at all. They could not fix the bonnet, I didnt want to pay for them not wanting to fix the problem. Im sure they used second hand parts and that is why it did not fit properly. Now its a year or 2 later, my car is still looking bad. They told me to part ways with them and they will let the last payment of R1500 go. They also told me before that they will take legal action if I dont pay. I see on other reviews its something they say, maybe to scare you. They made my car worse. Stay away from them.
Helpful (0)
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Anonymous A
1 reviews | Active since Jan 2020
15 Jul 2025, 10:02
Stay away
Im still super dissapointed in their service. I had my car fixed a while back with them. I will not recommend them at all. They could not fix the bonnet, I didnt want to pay for them not wanting to fix the problem. Im sure they used second hand parts and that is why it did not fit properly. Now its a year or 2 later, my car is still looking bad. They told me to part ways with them and they will let the last payment of R1500 go. They also told me before that they will take legal action if I dont pay. I see on other reviews its something they say, maybe to scare you. They made my car worse. Stay away from them.
0
Replies (0)LT
Leo T
1 reviews | Active since Jan 2020
26 Jun 2025, 09:25
Poor Service Delivery re Repair of Fortuner CX 27975
During April 2025 my vehicle a Toyota Fortuner with registration CX27975 was in for repairs and confirmed as such by HJ Bosch & Sons in an e-mail dated the 11th of April 2025 under assessment number 1382736.The vehicle is insured with Momentum. The vehicle was repaired and I received same at the end of April 2025. Two specific issues became the focus of my attention namely: 1....The replacement review mirror on the driver's side had a whistling sound the moment the vehicle reached a speed in excess of 80 km and then only became louder as speed increased. 2....the cover for the right side step of the Fortuner was not replaced as the initial cover was only "patched". I objected and both Ferdi Botha on the 15th of May 2025 and Zameer Hoosman( both employees at HJ Bosch & Sons) subsequent to the initial meeting with Ferdi admitted that they agree with my observations regarding the two issues in question. Zameer have taken pictures of the two parts in question and referred same to Harry Raftopoulos at harry@netassess.co.za Zameer Hoosman requested in an e-mail dated the 21st of May 2025 whether a rectification job could be done regarding the issues in question addressed to the assessor as well as Momentum Claims Department . Towards the end of May 2025 we had a meeting with a person introduced to me as Johan by Zameer to discuss when the generic rearview mirror would be replaced by an original Toyota product in order to address the annoying whistling sound. It was indicated by the said Johan that same would occur within a week . In an e-mail received from Harry Raftopoulus at harry@netassess.co.za dated 29 May 2025 he indicated that the sidestep was damaged, but no cover was specified for the side step as indicated by the momentum assessment request. Harry indicated that Momentum Claims has to allow for replacement of the cover for the side step. Do date absolutely no progress was made whatsoever regarding both these issues mentioned herein. Thus a month has transpired without any communication received from HJ Bosch & Sons nor the Claims department at Momentum as to when these issues will be resolved. .
Helpful (0)
|Replies (0)LT
Leo T
1 reviews | Active since Jan 2020
26 Jun 2025, 09:25
Poor Service Delivery re Repair of Fortuner CX 27975
During April 2025 my vehicle a Toyota Fortuner with registration CX27975 was in for repairs and confirmed as such by HJ Bosch & Sons in an e-mail dated the 11th of April 2025 under assessment number 1382736.The vehicle is insured with Momentum. The vehicle was repaired and I received same at the end of April 2025. Two specific issues became the focus of my attention namely: 1....The replacement review mirror on the driver's side had a whistling sound the moment the vehicle reached a speed in excess of 80 km and then only became louder as speed increased. 2....the cover for the right side step of the Fortuner was not replaced as the initial cover was only "patched". I objected and both Ferdi Botha on the 15th of May 2025 and Zameer Hoosman( both employees at HJ Bosch & Sons) subsequent to the initial meeting with Ferdi admitted that they agree with my observations regarding the two issues in question. Zameer have taken pictures of the two parts in question and referred same to Harry Raftopoulos at harry@netassess.co.za Zameer Hoosman requested in an e-mail dated the 21st of May 2025 whether a rectification job could be done regarding the issues in question addressed to the assessor as well as Momentum Claims Department . Towards the end of May 2025 we had a meeting with a person introduced to me as Johan by Zameer to discuss when the generic rearview mirror would be replaced by an original Toyota product in order to address the annoying whistling sound. It was indicated by the said Johan that same would occur within a week . In an e-mail received from Harry Raftopoulus at harry@netassess.co.za dated 29 May 2025 he indicated that the sidestep was damaged, but no cover was specified for the side step as indicated by the momentum assessment request. Harry indicated that Momentum Claims has to allow for replacement of the cover for the side step. Do date absolutely no progress was made whatsoever regarding both these issues mentioned herein. Thus a month has transpired without any communication received from HJ Bosch & Sons nor the Claims department at Momentum as to when these issues will be resolved. .
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Replies (0)TS
Thabo S
1 reviews | Active since Jan 2020
22 May 2025, 11:23
BAD SERVICE -Falsify document and Do not take responsibility.
Wow, wish we had checked the review before trying to us them, but because they came highly recommended by the insurance we are using DOTSURE. My wife called them for a quote which was initial received, minutes later my wife received another email ( reception.centurion@hjbosch-sons.zzxx.co.za) from them again but this time with different bank account details(ABSA) which without checking she paid the deposit of R9300.00 because the email come from HJ BOSCH. Yesterday we called them to find out how far they are with sourcing out parts, only to be told they have never received our payment. To resolve this we rushed to their offices in centurion, Gentlemen called Zameer and lady called Munisha assisted us , We gave them all the proof they wanted including our proof of payment(Absa details ) and they advised the matter will be investigated. Now a gentlemen called in Tiaan emailed my wife requesting extra information to further his investigation(Mind you we were advised that his their IT person). 21/05/2025 He comes back on an email advising this was *****ulent email account and they have notified absa to freeze the account and pay us back. This morning Tiaan sends 2 attached proof of payment, claiming that we hand delivered one of the pop to Munisha (debtor clerk) yesterday (who of course denies this on a call recording i have of me and her) 1 pop is from us with absa details and the 2nd POP with FNB is being edit by Tiaan because its not properly aligned and looks edited, they have the same background/pages at the back. Funny part is that he insist that we hand delivered the documents which is not true , I asked him for CCTV as all our communications were done in their reception area, and little did they know i was recording them because I suspect that not only do they give bad service but the are ********s as well , I doubt they were hacked or somethings but to falsely document was low of Tiaan, I'm currently taking the matter up with the authorities, insurance as they recommended them; ombudsman generally just to warn the public that please look elsewhere when it comes to panel beaters because this ones are ********s. Don't be like us and ignore reviews
Helpful (0)
|Replies (0)TS
Thabo S
1 reviews | Active since Jan 2020
22 May 2025, 11:23
BAD SERVICE -Falsify document and Do not take responsibility.
Wow, wish we had checked the review before trying to us them, but because they came highly recommended by the insurance we are using DOTSURE. My wife called them for a quote which was initial received, minutes later my wife received another email ( reception.centurion@hjbosch-sons.zzxx.co.za) from them again but this time with different bank account details(ABSA) which without checking she paid the deposit of R9300.00 because the email come from HJ BOSCH. Yesterday we called them to find out how far they are with sourcing out parts, only to be told they have never received our payment. To resolve this we rushed to their offices in centurion, Gentlemen called Zameer and lady called Munisha assisted us , We gave them all the proof they wanted including our proof of payment(Absa details ) and they advised the matter will be investigated. Now a gentlemen called in Tiaan emailed my wife requesting extra information to further his investigation(Mind you we were advised that his their IT person). 21/05/2025 He comes back on an email advising this was *****ulent email account and they have notified absa to freeze the account and pay us back. This morning Tiaan sends 2 attached proof of payment, claiming that we hand delivered one of the pop to Munisha (debtor clerk) yesterday (who of course denies this on a call recording i have of me and her) 1 pop is from us with absa details and the 2nd POP with FNB is being edit by Tiaan because its not properly aligned and looks edited, they have the same background/pages at the back. Funny part is that he insist that we hand delivered the documents which is not true , I asked him for CCTV as all our communications were done in their reception area, and little did they know i was recording them because I suspect that not only do they give bad service but the are ********s as well , I doubt they were hacked or somethings but to falsely document was low of Tiaan, I'm currently taking the matter up with the authorities, insurance as they recommended them; ombudsman generally just to warn the public that please look elsewhere when it comes to panel beaters because this ones are ********s. Don't be like us and ignore reviews
0
Replies (0)LV
Louis V
1 reviews | Active since Jan 2020
2 Apr 2025, 14:21
Unacceptable and Unprofessional Service
I believed this would be an easy fix, but ended up experiencing multiple different frustrating problems that were not solved to my expectations. The service provided has always been below industry's standard ever since I made the claim. There's no way I would expect this from a SAMBRA approved panelbeater. The Easte Branch has not met my expectations. I was provided with a timeline for parts to arrive, and when the timeline came and went, I had to reach out to them. This level of communication is not good enough. Moreover, I clearly asked for a verification of the repair on my vehicle's mag for which the assessor had already given an approval. The first response I got was that it had not been authorized, and later on I found out he had authorized it as described in the assessors report. After a lot of explaining, the rim was finally sent for repairs and the expected time changed for my vehicle to be completed to one day longer. When I collected my car after the repairs had been completed, I observed the following defects simultaneously: 1) Panels were not aligned. 2) Dents were not pulled out and painted as instructed. 3) Certain damages were completely overlooked. 4) Overspray was observed on areas of the car that were not supposed to be painted, like the front bumper, despite the damage being confined to the rear right side of the car. 5) There were bubbles where work had been painted. It took me more than two hours of discussing all these issues to leave with my car without accepting the work officially, as it was clearly of a low quality. I was requested to have the vehicle taken to your Centurion Branch for repairs. Unfortunately, after leaving the vehicle with them for more than a week, the issues were not addressed. The overspray on the front bumper was not fully removed, and the other damages were not investigated or addressed. Furthermore, your staff could not provide a report or an assessment for the additional damages that were to be repaired. When I picked up my car for the second time, the job looked partially acceptable, but the problem of overspray still wasn't fully resolved. Upon further negotiation, they sent my car back into the workshop to have the overspray removed. Again WASTING my time. While collecting, I was presented with a "Clearance Certificate," which I had already agreed to sign, just to be done with the below standard work done by this panelbeater and take my car away from the bad service I had received. To my dismay, the certificate was missing, and the file containing details of my car suddenly became "unavailable." On waiting for 40 minutes, the certificate was handed over to me, again with the incorrect details. When I recorded details to clarify the discrepancies, the Franchise Manager handling complaints attempted to erase my entries, informing me that the issues had been resolved. As a customer I am entitled to note down the issues on that clearance certificate. The Franchise Manager handling complaints' action was completely unacceptable. He confessed that he had not even read through the lengthy email exchange (68 emails) of my case, which is surprising given that he had taken upon himself to deal with the complaint. General attitude displayed by both the Director and the Franchise Manager, after initially displaying the willingness to assist, turned arrogant and unhelpful. This is extremely unprofessional and not the kind of service I expect from a company of your standing. Overall, I am extremely disappointed with the overall management of my car repair. The communication was poor, the quality of work was substandard, and the inability of the management and staff to own up has left me completely disgruntled. I do not believe this firm is qualified to handle luxury vehicles.
Helpful (0)
|Replies (0)LV
Louis V
1 reviews | Active since Jan 2020
2 Apr 2025, 14:21
Unacceptable and Unprofessional Service
I believed this would be an easy fix, but ended up experiencing multiple different frustrating problems that were not solved to my expectations. The service provided has always been below industry's standard ever since I made the claim. There's no way I would expect this from a SAMBRA approved panelbeater. The Easte Branch has not met my expectations. I was provided with a timeline for parts to arrive, and when the timeline came and went, I had to reach out to them. This level of communication is not good enough. Moreover, I clearly asked for a verification of the repair on my vehicle's mag for which the assessor had already given an approval. The first response I got was that it had not been authorized, and later on I found out he had authorized it as described in the assessors report. After a lot of explaining, the rim was finally sent for repairs and the expected time changed for my vehicle to be completed to one day longer. When I collected my car after the repairs had been completed, I observed the following defects simultaneously: 1) Panels were not aligned. 2) Dents were not pulled out and painted as instructed. 3) Certain damages were completely overlooked. 4) Overspray was observed on areas of the car that were not supposed to be painted, like the front bumper, despite the damage being confined to the rear right side of the car. 5) There were bubbles where work had been painted. It took me more than two hours of discussing all these issues to leave with my car without accepting the work officially, as it was clearly of a low quality. I was requested to have the vehicle taken to your Centurion Branch for repairs. Unfortunately, after leaving the vehicle with them for more than a week, the issues were not addressed. The overspray on the front bumper was not fully removed, and the other damages were not investigated or addressed. Furthermore, your staff could not provide a report or an assessment for the additional damages that were to be repaired. When I picked up my car for the second time, the job looked partially acceptable, but the problem of overspray still wasn't fully resolved. Upon further negotiation, they sent my car back into the workshop to have the overspray removed. Again WASTING my time. While collecting, I was presented with a "Clearance Certificate," which I had already agreed to sign, just to be done with the below standard work done by this panelbeater and take my car away from the bad service I had received. To my dismay, the certificate was missing, and the file containing details of my car suddenly became "unavailable." On waiting for 40 minutes, the certificate was handed over to me, again with the incorrect details. When I recorded details to clarify the discrepancies, the Franchise Manager handling complaints attempted to erase my entries, informing me that the issues had been resolved. As a customer I am entitled to note down the issues on that clearance certificate. The Franchise Manager handling complaints' action was completely unacceptable. He confessed that he had not even read through the lengthy email exchange (68 emails) of my case, which is surprising given that he had taken upon himself to deal with the complaint. General attitude displayed by both the Director and the Franchise Manager, after initially displaying the willingness to assist, turned arrogant and unhelpful. This is extremely unprofessional and not the kind of service I expect from a company of your standing. Overall, I am extremely disappointed with the overall management of my car repair. The communication was poor, the quality of work was substandard, and the inability of the management and staff to own up has left me completely disgruntled. I do not believe this firm is qualified to handle luxury vehicles.
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Replies (0)RSZP
Rawbad Smash Zig-Zag Phala
1 reviews | Active since Jan 2020
15 Mar 2025, 06:45
**** service they offer
If you love your car please stay away from HJ Bosh and Sons Panel Beater. You will be disappointed, they use cheap labour by employing foreigners and they are always in a hurry to finish the work. Had problems with the front bumper alignment and some of the bots on the car were lose. I regret taking my car there and no more.
Helpful (0)
|Replies (0)RSZP
Rawbad Smash Zig-Zag Phala
1 reviews | Active since Jan 2020
15 Mar 2025, 06:45
**** service they offer
If you love your car please stay away from HJ Bosh and Sons Panel Beater. You will be disappointed, they use cheap labour by employing foreigners and they are always in a hurry to finish the work. Had problems with the front bumper alignment and some of the bots on the car were lose. I regret taking my car there and no more.
0
Replies (0)RA
Rossouw A
1 reviews | Active since Jan 2020
6 Mar 2025, 18:20
Perfect work, excellent service!
I was seriously impressed with the service received from the Gezina branch of HJ Bosch & Sons Panelbeaters. The work done on my vehicle was exceptionally neat, the service was friendly and efficient and they finished the work within the specified timeline. Highly recommended! 😄
Helpful (0)
|Replies (0)RA
Rossouw A
1 reviews | Active since Jan 2020
6 Mar 2025, 18:20
Perfect work, excellent service!
I was seriously impressed with the service received from the Gezina branch of HJ Bosch & Sons Panelbeaters. The work done on my vehicle was exceptionally neat, the service was friendly and efficient and they finished the work within the specified timeline. Highly recommended! 😄
0
Replies (0)