BAD SERVICE -Falsify document and Do not take responsibility.

Wow, wish we had checked the review before trying to us them, but because they came highly recommended by the insurance we are using DOTSURE. My wife called them for a quote which was initial received, minutes later my wife received another email ( reception.centurion@hjbosch-sons.zzxx.co.za) from them again but this time with different bank account details(ABSA) which without checking she paid the deposit of R9300.00 because the email come from HJ BOSCH. Yesterday we called them to find out how far they are with sourcing out parts, only to be told they have never received our payment. To resolve this we rushed to their offices in centurion, Gentlemen called Zameer and lady called Munisha assisted us , We gave them all the proof they wanted including our proof of payment(Absa details ) and they advised the matter will be investigated. Now a gentlemen called in Tiaan emailed my wife requesting extra information to further his investigation(Mind you we were advised that his their IT person). 21/05/2025 He comes back on an email advising this was *****ulent email account and they have notified absa to freeze the account and pay us back.

This morning Tiaan sends 2 attached proof of payment, claiming that we hand delivered one of the pop to Munisha (debtor clerk) yesterday (who of course denies this on a call recording i have of me and her) 1 pop is from us with absa details and the 2nd POP with FNB is being edit by Tiaan because its not properly aligned and looks edited, they have the same background/pages at the back.

Funny part is that he insist that we hand delivered the documents which is not true , I asked him for CCTV as all our communications were done in their reception area, and little did they know i was recording them because I suspect that not only do they give bad service but the are ********s as well , I doubt they were hacked or somethings but to falsely document was low of Tiaan, I'm currently taking the matter up with the authorities, insurance as they recommended them; ombudsman generally just to warn the public that please look elsewhere when it comes to panel beaters because this ones are ********s. Don't be like us and ignore reviews