

HMA APPLIANCE REPAIR DURBAN
NPS Score
-100
Recommended: Unlikely
Aug '25 - Jul '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2021
I contact them to repair a refrigerator, they sent out a technician, the technician came to site and tested the appliance and then advised once he replaces the starter, capacitor and relay, the appliance will work, I paid for the full repair, as they requested upfront payment, they then sent the technician back after I made several calls , he came back and then he was watching YouTube videos to wire the new parts which led me to believe that he was not qualified to be repairing refrigerators ,then when he switched it on the parts blew up and the technician said he will come back with new parts he then came back with new parts and the appliance did not work, they office said they will send another technician where he had diagnosed the compressor was shorted he then I will be contacted by the office for a quote for the compressor when it was not initially faulty only after the incorrect wiring had the compressor blown. The office never contacted me again. They don't answer calls and only communicate via email and Whatsapp. When I requested a refund as there was no repair or parts supp****, the owner said he will be happy to explain to a judge why he will not refund me. After researching the coming I will never recommend anyone using this company. Never pay them until the repair is completed or else they will just **** you. The address on the invoice and there actual business address does not correspond as the business is run from a residential property garage. All their positive reviews are from the owner himself.
1 reviews | Active since Jan 2021
I contact them to repair a refrigerator, they sent out a technician, the technician came to site and tested the appliance and then advised once he replaces the starter, capacitor and relay, the appliance will work, I paid for the full repair, as they requested upfront payment, they then sent the technician back after I made several calls , he came back and then he was watching YouTube videos to wire the new parts which led me to believe that he was not qualified to be repairing refrigerators ,then when he switched it on the parts blew up and the technician said he will come back with new parts he then came back with new parts and the appliance did not work, they office said they will send another technician where he had diagnosed the compressor was shorted he then I will be contacted by the office for a quote for the compressor when it was not initially faulty only after the incorrect wiring had the compressor blown. The office never contacted me again. They don't answer calls and only communicate via email and Whatsapp. When I requested a refund as there was no repair or parts supp****, the owner said he will be happy to explain to a judge why he will not refund me. After researching the coming I will never recommend anyone using this company. Never pay them until the repair is completed or else they will just **** you. The address on the invoice and there actual business address does not correspond as the business is run from a residential property garage. All their positive reviews are from the owner himself.
1 reviews | Active since Jul 2019
Absolutely appalling service and lies fed to you all the way through! The positive review here is from the owner himself. In January this year we approached this company to repair one issue with our just out of warranty washing machine. Besides not fixing it over a period of delays over 2 months of back and forth, it got dented and scratched and the bottom was **********, and incorrect parts put on including a mouldy rim. Testing took place at my home as the technician said they didn’t have water at their workshop. Some of my clothes were then also damaged.
1 reviews | Active since Jul 2019
Absolutely appalling service and lies fed to you all the way through! The positive review here is from the owner himself. In January this year we approached this company to repair one issue with our just out of warranty washing machine. Besides not fixing it over a period of delays over 2 months of back and forth, it got dented and scratched and the bottom was **********, and incorrect parts put on including a mouldy rim. Testing took place at my home as the technician said they didn’t have water at their workshop. Some of my clothes were then also damaged.
Hellopeter has tracked HMA APPLIANCE REPAIR DURBAN across 5 reviews. HMA APPLIANCE REPAIR DURBAN hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used HMA APPLIANCE REPAIR DURBAN? Write a review to help others decide.