TrustIndex
0
Ranking
#8
in Security
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Roughly a week ago I helped move in my sister into her new apartment at Banbury Estate and in my experience as a visitor who has no key I have been granted entry to the premises without signing and asked for a sum of money in return. In a recent visit upon signing in for entry one of the three security guards who failed to comply with a covid regulations including wearing a mask and social distancing rudely requested a guest and I to leave the premises without any valid reason. After informing the tenant about the issue their landlord was contacted informing them of the situation. The landlord called the head of security and granted us entry moments after two security vehicles came in and escorted us off the premises again with no valid reasoning then continued to provoke guests into a hostile argument while leaving the premises. When we were off the premises and awaiting for police to arrive one of the security guards approached a female guest and started to intimidate her physically in front of his reporting officer once again failing to adhere to covid regulations. In conclusion of my visits to Banbury estate I have experienced misconduct and unethical behavior from the guards which has led me to leaving this review of their services on hello peter
1 reviews | Active since Jan 2020
Roughly a week ago I helped move in my sister into her new apartment at Banbury Estate and in my experience as a visitor who has no key I have been granted entry to the premises without signing and asked for a sum of money in return. In a recent visit upon signing in for entry one of the three security guards who failed to comply with a covid regulations including wearing a mask and social distancing rudely requested a guest and I to leave the premises without any valid reason. After informing the tenant about the issue their landlord was contacted informing them of the situation. The landlord called the head of security and granted us entry moments after two security vehicles came in and escorted us off the premises again with no valid reasoning then continued to provoke guests into a hostile argument while leaving the premises. When we were off the premises and awaiting for police to arrive one of the security guards approached a female guest and started to intimidate her physically in front of his reporting officer once again failing to adhere to covid regulations. In conclusion of my visits to Banbury estate I have experienced misconduct and unethical behavior from the guards which has led me to leaving this review of their services on hello peter
1 reviews | Active since Jan 2020
My roommate and I moved into a complex about a week, week and a half ago, protected by HMA security. I am a post graduate student studying part time at uj and working. My roommate is a final year LLB student. The head of security, at HMA security can come up to us and say “ he has the right to remove anyone from their premises without and valid reason. therefore, our guest should leave” He is very rude, talks back, condescending and makes comments about us to his colleagues. Head of guards and the guards on jury did not even follow covid regulation and wear a musk when speaking to us, less than 1 meter from us, provoking us outside the building, telling us we should just leave. Threatening our visitors saying the cops are coming and wants to lay a charge on us in our absence. We are afraid of the security because they harass you when you enter and exit the complex, speak and ask for money from the very own guests and ***ual references to my roommate. HMA is very hostile and rude towards us, even as far as to say they not frightened of us and the audacity for the male guard to come up to my female guest, not wearing a mask, standing less than 5cm away from here and say “I am not afraid of you ” in isiZulu. They show no respect towards my roommate and I, to an extent that you do not feel safe when they approach or even when they are near you. I am not sure if it’s because we are 2 young females living in the flat that they feel like intimidation is essential. The head of security than proceeds to lie and state that 1. We attempted to run over his guard 2. we have been drinking and disturbing the peace even during second lockdown ( we only moved in on the 1st and we’re not here the past weekend) I would not recommend this company and I plead to all property boards and owners to please review the security companies that are put to guard and protect their tenants before. And do follow ups. HMA just abuse their right of power and single handedly singled us out in our very own home. It’s my first time dealing with a company that has so much disrespect and that can belittle the very own people they are supposed to protect.
1 reviews | Active since Jan 2020
My roommate and I moved into a complex about a week, week and a half ago, protected by HMA security. I am a post graduate student studying part time at uj and working. My roommate is a final year LLB student. The head of security, at HMA security can come up to us and say “ he has the right to remove anyone from their premises without and valid reason. therefore, our guest should leave” He is very rude, talks back, condescending and makes comments about us to his colleagues. Head of guards and the guards on jury did not even follow covid regulation and wear a musk when speaking to us, less than 1 meter from us, provoking us outside the building, telling us we should just leave. Threatening our visitors saying the cops are coming and wants to lay a charge on us in our absence. We are afraid of the security because they harass you when you enter and exit the complex, speak and ask for money from the very own guests and ***ual references to my roommate. HMA is very hostile and rude towards us, even as far as to say they not frightened of us and the audacity for the male guard to come up to my female guest, not wearing a mask, standing less than 5cm away from here and say “I am not afraid of you ” in isiZulu. They show no respect towards my roommate and I, to an extent that you do not feel safe when they approach or even when they are near you. I am not sure if it’s because we are 2 young females living in the flat that they feel like intimidation is essential. The head of security than proceeds to lie and state that 1. We attempted to run over his guard 2. we have been drinking and disturbing the peace even during second lockdown ( we only moved in on the 1st and we’re not here the past weekend) I would not recommend this company and I plead to all property boards and owners to please review the security companies that are put to guard and protect their tenants before. And do follow ups. HMA just abuse their right of power and single handedly singled us out in our very own home. It’s my first time dealing with a company that has so much disrespect and that can belittle the very own people they are supposed to protect.
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