Worst wifi company must be closed

My WiFi has been off since Tuesday I contacted the company they said they have a problem they will keep us updated got a message Thursday saying the lines is processed and they putting us on a 14 day free trail and after that the 40/20 won't be available so they putting us on prepay ok i tried calling them to find when the wifi will be on because ever since they sent the message wifi never came on its Saturday now my wifi is still off other people's wifi has been restored my wifi is off I lost 5 clients because of this the staff is rude and cant communicate they put rude messages on their status for clients they ignore your messages and don't answer calls this is the worst wifi company and I don't think openserve should do business with them they unprofessional and unreliable