Bad service

Hired a spitbraai at Hokaai Vleismark Montana Crossing and twice the spitbraai was disfunctional. Cherry on top the staff was aware of the problems with the spitbraais. Lost half a sheep previous time because rotisserie malfunctioned and now half of lamb, pork and beef leg due to burners partly working. Party became a nightmare due to one part over cooked and one part raw meat. Phoned Hokaai and they knew the problem inmediately. Even told me which burner is giving problems. Yet no regret, no discount, no voucher no nothing from Hokaai because the spitbraai was up and running when I took it. Came and help me during the braai to clean gas nozzles and left. Problem was back again. Had to sit and clean nozzles throughout the whole braai. We should ate 15:00 due to guests arriving from Cape Town and Nylstroom. Ate 17:00. Party a complete failure and half of meat wasted. Rest will keep for another day.