

Home & Living Furniture
Based on recent customer reviews, Home & Living Furniture is facing overwhelmingly negative feedback, with customers consistently alleging fraudulent practices. A recurring theme is that buyers report making EFT payments and then being asked for additional 'delivery insurance' fees, after which communication reportedly ceases across email, WhatsApp, and phone. Several reviewers claim the business operates under shifting names and lacks a verifiable physical address. A small minority of customers praise the sofa quality and pricing, though even positive reviewers mention extended delivery waits before receiving their orders.
TrustIndex
2.3
NPS Score
-100
Recommended: Unlikely
Jan '26 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Oct 2023
Made a payment for dining room chairs. They now want me to pay a refundable delivery insurance. There have been no responses to my emails or WhatsApp's. Home and Living seem to be a **** from where I am sitting. Someone briefly confirmed with me that there is no payment for delivery
1 reviews | Active since Oct 2023
Made a payment for dining room chairs. They now want me to pay a refundable delivery insurance. There have been no responses to my emails or WhatsApp's. Home and Living seem to be a **** from where I am sitting. Someone briefly confirmed with me that there is no payment for delivery
1 reviews | Active since Mar 2026
Outright ****. They have no show room and the address on their website is shared office space. Once they have received payment, they request further payments for 'delivery insurance' and then do not respond to texts or phone calls or emails. Absolute ****. Once an order has been placed and paid for (they request payment via EFT btw), they will ask for a further amount to be paid for 'delivery insurance' despite stating on their website that delivery is free. The contact details they have on their website are ****. The do not respond to texts, emails or calls. Hoping this review will stop the next person from falling for this.
1 reviews | Active since Mar 2026
Outright ****. They have no show room and the address on their website is shared office space. Once they have received payment, they request further payments for 'delivery insurance' and then do not respond to texts or phone calls or emails. Absolute ****. Once an order has been placed and paid for (they request payment via EFT btw), they will ask for a further amount to be paid for 'delivery insurance' despite stating on their website that delivery is free. The contact details they have on their website are ****. The do not respond to texts, emails or calls. Hoping this review will stop the next person from falling for this.
1 reviews | Active since Apr 2018
They have ****** my money and never delivered my sofas ordered, How can ****mers like these be allowed to excist. Im a widow and I count my pennies. I am disgusted with them. They dont answer emails or whatsapps. I hope get have what is comng to them. My lawyer is on to them.
1 reviews | Active since Apr 2018
They have ****** my money and never delivered my sofas ordered, How can ****mers like these be allowed to excist. Im a widow and I count my pennies. I am disgusted with them. They dont answer emails or whatsapps. I hope get have what is comng to them. My lawyer is on to them.
1 reviews | Active since Jan 2020
I purchased a bed base from them on the 27th February 2026, on Monday the 4th I moved into my new place and saw it wouldn't fit. I then contacted them via WhatsApp (seem to be more responsive there). He asked why the cancelation, I explained and was told it would take 5-7 days for the refund. I contacted them yesterday because I hadn't received confirmation on email only via text. They ignored my messages, I contacted them again today and they ignored me. Seems they just happily took my money and have no intention of giving it back
1 reviews | Active since Jan 2020
I purchased a bed base from them on the 27th February 2026, on Monday the 4th I moved into my new place and saw it wouldn't fit. I then contacted them via WhatsApp (seem to be more responsive there). He asked why the cancelation, I explained and was told it would take 5-7 days for the refund. I contacted them yesterday because I hadn't received confirmation on email only via text. They ignored my messages, I contacted them again today and they ignored me. Seems they just happily took my money and have no intention of giving it back
1 reviews | Active since Jul 2025
They are ****ming people, careful not to buy anything from them!
1 reviews | Active since Jul 2025
They are ****ming people, careful not to buy anything from them!
1 reviews | Active since Aug 2013
Thess are the very same people who **** people using a different name. Their other "business" was home design furniture, they seem to have abandoned this one though as well as the website and took down their instagram page. These people are busy changing names and continue scanning people!
1 reviews | Active since Aug 2013
Thess are the very same people who **** people using a different name. Their other "business" was home design furniture, they seem to have abandoned this one though as well as the website and took down their instagram page. These people are busy changing names and continue scanning people!
1 reviews | Active since Mar 2026
I wish I came here before buying , I’m so hurt n dissapointed by these ****mers , I should have known with non existent address , no landline or office number and them requesting pay and clear . But I learned bad . So don’t pay don’t buy
1 reviews | Active since Mar 2026
I wish I came here before buying , I’m so hurt n dissapointed by these ****mers , I should have known with non existent address , no landline or office number and them requesting pay and clear . But I learned bad . So don’t pay don’t buy
Based on recent customer reviews, Home & Living Furniture is facing overwhelmingly negative feedback, with customers consistently alleging fraudulent practices. A recurring theme is that buyers report making EFT payments and then being asked for additional 'delivery insurance' fees, after which communication reportedly ceases across email, WhatsApp, and phone. Several reviewers claim the business operates under shifting names and lacks a verifiable physical address. A small minority of customers praise the sofa quality and pricing, though even positive reviewers mention extended delivery waits before receiving their orders.
Home & Living Furniture has a TrustIndex of 2.3 out of 10 on Hellopeter, based on 16 reviews in the last 12 months. How is the TrustIndex calculated? →