Homechoice
1.3|8,644 reviews
eN
esther N
1 reviews | Active since Member
21 May 2026, 07:41
****ed up service
I have order a mink blanket and bedcover on the 8th of May ,then received an email 14th to say that my order is out for delivery till todae that order has not arrived i guess the truck got stuck somewhere, since them I have not received no communication to say where my package is I'm truly ****ed at this point and not happy with homechoice *** of this what kind of service is this My is 0769015654 I'm beyond ****ed off
Helpful (0)
Replies (2)0
Replies (2)Homechoice's replyOfficial
21 May 2026, 07:57Hi Esther,
Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind regards,
The Customer Support Team
Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind regards,
The Customer Support Team
Best regards,
Homechoice's reply21 May 2026, 07:57
Official
Hi Esther,
Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind regards,
The Customer Support Team
Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind regards,
The Customer Support Team
Best regards,
eN
esther N's updateReviewer Update
21 May 2026, 21:09I waited all day long for your call nobody called to give me any feedback your service really sucks ,if you people cannot deliver my stiff by tomorrow please I wang my money back jeere marn .I called your ****** customer service twice and those agent kept on dropping my calls each tike I explained my situation I want my stuff or pay me back my money klaar
eN
esther N's update21 May 2026, 21:09
Reviewer Update
I waited all day long for your call nobody called to give me any feedback your service really sucks ,if you people cannot deliver my stiff by tomorrow please I wang my money back jeere marn .I called your ****** customer service twice and those agent kept on dropping my calls each tike I explained my situation I want my stuff or pay me back my money klaar