HM
Homefix Mzansi
Unclaimed Business
HM
Homefix Mzansi
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
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Ranking
#3
in Construction & Hardware
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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Heike allerton-davies
1 reviews | Active since Jan 2020
31 Jul 2023, 05:12
Homefix Mzansi aka Atlantic Home Renovations
Peterson and Ashy from Homefix Mzansi (also known as Atlantic Home Renovations) start off by seeming so professional and competent. Besides charging us a site inspection fee before the job and a 75 % deposit they arrived for a one day job at 11:30am and then started the job without adhering to anything discussed and agreed on and beams were installed completely skew - clearly no spirit level was used . When we stopped them and asked them to change it to what was agreed they refused to accept any resposibility. They have refused to come back asking for almost another 50% of the original quote in order to continue. They have not responded to numerous attempts to communicate with them. They have taken no responsibility for the 'misunderstandings' and have shown no intention of solving the issue. The work they have done so far is substandard and definitely in no way up to the level of professionalism they show in their adverts and photos. Disappointing and unfortunately effects all small businesses trying to run good businesses. With a larger company one always has some accountability and they value their reputations and customer feedback. With guys like this there is zero recourse and they are ruthlessly arrogant in the way they deal with their customers. We have lost a lot of money and have an unfinished job that now needs to be completed by somebody else.
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Heike allerton-davies
1 reviews | Active since Jan 2020
31 Jul 2023, 05:12
Homefix Mzansi aka Atlantic Home Renovations
Peterson and Ashy from Homefix Mzansi (also known as Atlantic Home Renovations) start off by seeming so professional and competent. Besides charging us a site inspection fee before the job and a 75 % deposit they arrived for a one day job at 11:30am and then started the job without adhering to anything discussed and agreed on and beams were installed completely skew - clearly no spirit level was used . When we stopped them and asked them to change it to what was agreed they refused to accept any resposibility. They have refused to come back asking for almost another 50% of the original quote in order to continue. They have not responded to numerous attempts to communicate with them. They have taken no responsibility for the 'misunderstandings' and have shown no intention of solving the issue. The work they have done so far is substandard and definitely in no way up to the level of professionalism they show in their adverts and photos. Disappointing and unfortunately effects all small businesses trying to run good businesses. With a larger company one always has some accountability and they value their reputations and customer feedback. With guys like this there is zero recourse and they are ruthlessly arrogant in the way they deal with their customers. We have lost a lot of money and have an unfinished job that now needs to be completed by somebody else.
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