Hondasa

When you buy new Honda you are told it comes with standard 5 years warranty. It is not standard at all. On the day of purchasing you get your service book and you notice the warranty is only 3 years. When you ask the rep, the answer is no, it has changed to 5 years but the books are not updated . I have 2 engine mountings collapsed, the car is in its 5th year and I find out the warranty is not with Honda SA anymore but with some Inovation Group. According to them this is wear and tear and they don't pay for it. Now I have no grounds to fight their decision because I don't have their warranty booklet explaining what is covered or not and never had one. When I phoned Honda SA ,customer service I was told by the agent, Inovation Group should pay for it because it's not normal for this items to wear in such a short period of time. The next day I received a email from some manager in Honda SA and surprisingly ,according to him Inovation Group shouldn't pay for it. To complete the terrible experience I find out the car is 2015 model, not 2016 and the dealership explained to me that Honda SA sold the car to them as 2016 model. It is just getting better and better.