Honda Westrand -brenda - worst service award

BRENDA !!!! - super bad service award called 10 am on tuesday 14 nov -gave her my vin number 3 x and asked for a quote on gearbox service only -Brenda said she would call me back ..... this morning (15 nov ) at 9.30 i called Brenda , she asked for my details and that i should remind her what it was for?????????tehn she **** and said she did try call me ?? what a circus