Franciska

BE CAREFUL of HONEY.JOHANNESBURG.

I placed an order on their web page on 29 September 2024 and paid as I would normally do when ordering on the internet. Their order confirmation stated that delivery would be in 5 to 8 working days, which was OK with me. The order number is #1484.

I e-mailed them several time to inquire when my parcel would arrive. I was given a tracking number which when tracking this number stated that the parcel had eventually arrived at the "Facility" in South Africa on 30 October 2024.

Every time I inquire they send me the same tracking details, indicated it is on its way, and the tracking date continuously show it its on its way, date 30 October 2024.

They keep on sending emails with empty promises. I requested a refund, but then they just send their email again that the parcel will reach me soon.

They do not have a telephone number where you can call.

THEIR SERVICE IS ABSOLUTELY AND TOTALLY BAD.