customer query not solved according to my satisfaction

<p>I just want to remind Honeydew dairies on the horrible experince i had with them , after complaining about their milk and amaas that got me sick. First of all you guys were not doing me a favour by having to solve the query. If products that have expired two weeks ago were placed on the store refrigrirator than, clearly some one is not doing their job. worse of all the products were on promotion. By refunding me the same rand value of what i had spend at the doctors in form of a voucher is not a favour. </p> <p>if  the right stock was placed in the fridge of the right date then i could have not gotten sick.  To Kim Poole never again do you become sacstic towards a customer and pass on funny remarks to them . By me telling you that  i have not recieved the posted vouchers and asking for a reference so that i could follow up, didnt think would make it an issue. then you tell me that you don't work at the post office was unnessary. becuase yes i am aware that you do not work at the post office , that is why i asked for a reference so that i can go and follow up with the post office. </p> <p>when dealing with the customer for next remember the following:</p> <p>would i recoomand family/ friends to purchase Honeydew dairy products?</p> <p>do i have the confidence as the customer that you are able to resolve queries and problems?</p> <p>are you able to provide me with advise one can trust?</p> <p>customers are wise and know the rights....</p> <p>You have already ruined your brand image....word to mouth moves faster to because my relationship with the store\ product must have a great personal meaning to me.</p> <p>Always remember that if i as acustomer do not purchase your product , then tomorrow you dont have a job. Excellent  customer service is very important with no exception s period!</p>