unsatisfactory customer complaint

<p>Last week i posted a review about this company and their bad service , well today they contact me thinking that my query is solved becuase on Saturday( 13/05/2017)  they sent through a voucher for R450.00 and they think that is it. Yes i requested to be refunded what i have spend on my Meducal expenses, but i mean if they put the voucher against their products. Then in my own undestanding they are literally telling me how to spend my money or continue purchasing their products even if i don't want to.</p> <p>What makes Honey dew Dairies think i will continue purchasing their products after the experience i had with their product and customer service.</p> <p>I mean a person can only buy so much of diary products, what will i do with dairy product worth R450.00 even if it meant that i want to be healthy.   Then now they call me and tell me that they read the review thatb i wrote last week, and according to them  they have met my expectations. Then they are wrong .... they have not. i started quering about the vouchers last month already ( April) and according to the apology letter  they sent. they only posted the voucher on the 03 of May 2017.</p> <p>they also telling me that they spoke to the store manager of where i initially purchased the product , to divide the vouchers for me. I called the manager Laurence Cata and he said no one has communicated with him , and if the voucher is not a shoprite voucher but a voucher that is against Honey dew products then there can only be one transaction.   That specific transaction will be only on those products.</p> <p>Last Month when they said theyhad posted the vouchers ... i asked for a reference number so that i could follow up with the Post Office becuase i know they can track where about  anything that is posted is. But still no onev could give me the reference number.  istead they got to drop the voucher which was sent to my office. if they have snet the voucher from April the parcel could have been delivered already.  It is a month later that i call for this query. </p> <p>So now honestly is Honeydew Dairies expecting me to say my query is resolved and if it was  resolved upon my satisfaction. i am not to state that i am happy when i am not.</p>