Tangible Aluminium-Beatu is rude and a *****

I bought aluminium material and was helped by Beauty. I made the payment on the 31st of August and delivery was supposed to take place on the 2nd of September. To date,I have not received the material and she has blocked me on the phone. When I call their landlines,they don't answer anymore. She is a **** and very rude! All I need from these people is my money back!