Bad service in term of certain race

Yesterday i was at HQ tyres eastramdmall northrand road near standard bank the service there is poor especially to blacks i went there with my son to look for tyres my son ask for voyager ttyre he was told that they don"t have it maybe other stores as we wait there for them to check on system which branch that have same tyres no one was helping we wait until we left this is second experience i had with them