Disgusting service

I tried applying for a loan with a company in RSA that works with HSBC UK. After being squeezed for more fees to get my money. I've now been told that I will not get my money until I pay R20k for activation fees on my card. Absolutely disgusting service and constant promises and NOTHING Done other than at now fees and more stories. Never honest.. Never keep promises made and NEVER PAID MY MONEY. Absolutely disgusting service and nothing ever done as they say they would. Wish I never started this process. Proven to be a really really expensive life lesson.