HSBC (Uk)
Unclaimed Business
|1|1 Reviews (last 12 months)|This business does not respond to reviews
HSBC (Uk)
Unclaimed Business
|1
1 Reviews (last 12 months)
Does not respond to reviews
Review Distribution
1|1 Reviews
Sep '25 - Aug '26
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Recent reviews (1)
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DG Heath'cote
1 reviews | Active since Nov 2020
7 May 2026, 11:55
***** in HSBC Hong Kong - No acknowledgement and no assistance from them.
To csv, ombudsman, info, phishing, fnbcard, phishing I am a WISE member, and on 05/05/2026, I was de*****ed out of my salary. I did my transaction as normal through the Wise app and placed my banking details. After submitting it, it showed that my money would be in by Wednesday, 06/05/26, at 8:05 AM SAST. I waited patiently and reviewed the Wise app on the morning of 06/05/26, and there was no money sent directly to me. Instead, the money went to a customer of HSBC HK. I immediately contacted WISE and HSBC with regard to this and have not received any satisfaction. Although Wise is currently doing their investigation, this has become an urgent matter where I cannot pay rent or buy food, and my accounts are unpaid, which causes a threat to my family and me. Yesterday, HSBC required a letter from Wise be sent through so that they could make contact with the account holder, but Wise said that they were not authorized to send any letter to HSBC. I would appreciate some clarity on this, as my livelihood is being threatened because of non-compliance. Why is it so hard to reverse the money when I have all the details of the HSBC client? QIU JINGYUAN BANK CODE 004 ACCOUNT NUMBER: *** BANK NAME: HSBC - THE HONGKONG AND SHANGHAI BANKING CORPORATION LTD Please see all information on this transaction below, and note, I DID NOT AUTHORIZE THIS PERSON TO TOUCH MY ACCOUNT, NOR DO I KNOW HIM/HER! Take note of the transaction details added, which were my personal banking information, yet it still went to the above-mentioned person. I did everything correct on the Wise app, yet someone still gets unauthorized access to my account, and I need to be patient and wait days and weeks for a resolution. I look forward to your responses from both ends today, please, and could you treat this as URGENT? Kind regards, Delon Heathcote +***
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DG Heath'cote
1 reviews | Active since Nov 2020
7 May 2026, 11:55
***** in HSBC Hong Kong - No acknowledgement and no assistance from them.
To csv, ombudsman, info, phishing, fnbcard, phishing I am a WISE member, and on 05/05/2026, I was de*****ed out of my salary. I did my transaction as normal through the Wise app and placed my banking details. After submitting it, it showed that my money would be in by Wednesday, 06/05/26, at 8:05 AM SAST. I waited patiently and reviewed the Wise app on the morning of 06/05/26, and there was no money sent directly to me. Instead, the money went to a customer of HSBC HK. I immediately contacted WISE and HSBC with regard to this and have not received any satisfaction. Although Wise is currently doing their investigation, this has become an urgent matter where I cannot pay rent or buy food, and my accounts are unpaid, which causes a threat to my family and me. Yesterday, HSBC required a letter from Wise be sent through so that they could make contact with the account holder, but Wise said that they were not authorized to send any letter to HSBC. I would appreciate some clarity on this, as my livelihood is being threatened because of non-compliance. Why is it so hard to reverse the money when I have all the details of the HSBC client? QIU JINGYUAN BANK CODE 004 ACCOUNT NUMBER: *** BANK NAME: HSBC - THE HONGKONG AND SHANGHAI BANKING CORPORATION LTD Please see all information on this transaction below, and note, I DID NOT AUTHORIZE THIS PERSON TO TOUCH MY ACCOUNT, NOR DO I KNOW HIM/HER! Take note of the transaction details added, which were my personal banking information, yet it still went to the above-mentioned person. I did everything correct on the Wise app, yet someone still gets unauthorized access to my account, and I need to be patient and wait days and weeks for a resolution. I look forward to your responses from both ends today, please, and could you treat this as URGENT? Kind regards, Delon Heathcote +***
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