thaplugza.com
Unclaimed Business
|2.1|7 Reviews (last 12 months)|This business does not respond to reviews
thaplugza.com
Unclaimed Business
|2.1
7 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, thaplugza.com receives sharply divided feedback that centres on order fulfilment and communication. A recurring theme among dissatisfied customers is non delivery of sneakers after payment, with shoppers reporting unanswered emails, switched off phones, and silence on WhatsApp for weeks or months. In contrast, satisfied customers consistently mention smooth delivery, well packaged orders, and authentic product quality, particularly for Nike and Jordan models. Some reviewers describe taking a risk that paid off, while others feel their money was lost entirely with no resolution offered.
Performance(last 12 months):
NPS Score
-34Unlikely
NPS Score
-34
Recommended: Unlikely
Review Distribution
2.1|7 Reviews
Sep '25 - Aug '26
Recent reviews (7)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJS
Jadian S
1 reviews | Active since Jan 2026
15 Jan 2026, 11:19
It's a ****...don't buy anything from them.
I bought sneakers from Tha Plug in November and still haven’t received my order. I’ve tried contacting them multiple times, but they do not respond at all. No updates, no tracking, nothing. Once they took my money, communication stopped. This experience is definitely a ****, and I would strongly advise others to avoid this business.
Helpful (0)
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Jadian S
1 reviews | Active since Jan 2026
15 Jan 2026, 11:19
It's a ****...don't buy anything from them.
I bought sneakers from Tha Plug in November and still haven’t received my order. I’ve tried contacting them multiple times, but they do not respond at all. No updates, no tracking, nothing. Once they took my money, communication stopped. This experience is definitely a ****, and I would strongly advise others to avoid this business.
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Vukosi S
1 reviews | Active since Dec 2025
7 Dec 2025, 00:58
bull**** site. complete ****
i ordered from here last week, i was told to expect the delivery this week. since the day i ordered i have received absolutely no emails, sms or whatsapps in regards of my order. i tried calling, the phone is off. sent emails and no response. i spent R3,500 on an order of two Jordan 4s. i didnt read reviews before placing an order and i hope no one else makes the same mistake i did. DO NOT ORDER FROM THAPLUGZA
Helpful (0)
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Vukosi S
1 reviews | Active since Dec 2025
7 Dec 2025, 00:58
bull**** site. complete ****
i ordered from here last week, i was told to expect the delivery this week. since the day i ordered i have received absolutely no emails, sms or whatsapps in regards of my order. i tried calling, the phone is off. sent emails and no response. i spent R3,500 on an order of two Jordan 4s. i didnt read reviews before placing an order and i hope no one else makes the same mistake i did. DO NOT ORDER FROM THAPLUGZA
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Replies (0)ZW
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Delan W
1 reviews | Active since Nov 2025
4 Nov 2025, 18:37
Reliable store, great service. I highly recommend Tha Plug ZA
I don’t usually leave reviews, but I have to give credit where it’s due. I ordered from Tha Plug ZA recently and the whole experience was just smooth from start to finish. My package came on time here in Clifton, nicely packed and exactly what I ordered so no surprises whatsoever. What really impressed me was the communication. They actually rep**** quickly and made sure I was sorted even after delivery. It’s rare to find online stores in SA that care like that. Definitely recommending ThaPlug ZA to anyone who wants proper service and quality. I’ll 100% be ordering again soon.
Helpful (0)
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Delan W
1 reviews | Active since Nov 2025
4 Nov 2025, 18:37
Reliable store, great service. I highly recommend Tha Plug ZA
I don’t usually leave reviews, but I have to give credit where it’s due. I ordered from Tha Plug ZA recently and the whole experience was just smooth from start to finish. My package came on time here in Clifton, nicely packed and exactly what I ordered so no surprises whatsoever. What really impressed me was the communication. They actually rep**** quickly and made sure I was sorted even after delivery. It’s rare to find online stores in SA that care like that. Definitely recommending ThaPlug ZA to anyone who wants proper service and quality. I’ll 100% be ordering again soon.
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Replies (0)MD
Michelle D
1 reviews | Active since Jul 2018
1 Sept 2025, 16:34
Is this place legit?
I ordered my stuff on 17 Aug 2025. No communication, no delivery. Is this place legit? They are no responding to any messages on all platforms and the phone is off.
Helpful (0)
|Replies (0)MD
Michelle D
1 reviews | Active since Jul 2018
1 Sept 2025, 16:34
Is this place legit?
I ordered my stuff on 17 Aug 2025. No communication, no delivery. Is this place legit? They are no responding to any messages on all platforms and the phone is off.
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Replies (0)