Huge Connect
3|21 reviews
SP
Shaun P
1 reviews | Active since Member
18 Feb 2022, 06:22
unlawful bullying tactics
I am concerned about this companies unlawful bullying tactics as a large corporation towards our small corporation. Make sure you have everything in writing or they simply bad list your business if you disagree with them.
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Replies (159)Huge Connect's replyOfficial
18 Feb 2022, 07:42Thanks for your review. Apologies for the frustration, we'll investigate the facts around your claim and respond here with the detail.
Best regards,
Huge Connect's reply18 Feb 2022, 07:42
Official
Thanks for your review. Apologies for the frustration, we'll investigate the facts around your claim and respond here with the detail.
Best regards,
Huge Connect's replyOfficial
18 Feb 2022, 08:47- Your account became an unpaid debit order for May and August 2020 subscription fees, email sent to you on 9 July 2020 advising you of the unpaid debit order.
- You requested copies of all the contracts for the branches , which was sent to you on 11 August 2020 via email.
- Reminder email was sent to you on 25 September 2020 for payment and Huge Connects equipment to be returned in order for closure of your account and invoicing to cease.
- Further contact attempts with you were unsuccessful, but we communicated with Mary Anne on 30 September 2020 informing her of the status of the accounts.
- Due to no further communication / response from you, the above accounts where then handed over.
- We further provided you with a three month payment holiday period due to Covid.
Please let us know if you need any of the communication or correspondence to be sent to you again.
Best regards,
Huge Connect's reply18 Feb 2022, 08:47
Official
- Your account became an unpaid debit order for May and August 2020 subscription fees, email sent to you on 9 July 2020 advising you of the unpaid debit order.
- You requested copies of all the contracts for the branches , which was sent to you on 11 August 2020 via email.
- Reminder email was sent to you on 25 September 2020 for payment and Huge Connects equipment to be returned in order for closure of your account and invoicing to cease.
- Further contact attempts with you were unsuccessful, but we communicated with Mary Anne on 30 September 2020 informing her of the status of the accounts.
- Due to no further communication / response from you, the above accounts where then handed over.
- We further provided you with a three month payment holiday period due to Covid.
Please let us know if you need any of the communication or correspondence to be sent to you again.
Best regards,
SP
Shaun P's updateReviewer Update
18 Feb 2022, 11:31We could not afford to make the payment of your email, due to Covid loackdown:Kindly find the attached invoices and make a payment of R 379.50 (Including Vat) and return the Huge Connect modem by the 20th of July 2020 in order for the Huge Connect account to close.
So you carried on billing our company! We obviously could not pay for the courier cost and so why could you not assist us by collecting the modem with the same people who installed the modem just 4 months prior?
Now we sit almost 2 years later with case on our hands and much time wasting.???!
So you carried on billing our company! We obviously could not pay for the courier cost and so why could you not assist us by collecting the modem with the same people who installed the modem just 4 months prior?
Now we sit almost 2 years later with case on our hands and much time wasting.???!
SP
Shaun P's update18 Feb 2022, 11:31
Reviewer Update
We could not afford to make the payment of your email, due to Covid loackdown:Kindly find the attached invoices and make a payment of R 379.50 (Including Vat) and return the Huge Connect modem by the 20th of July 2020 in order for the Huge Connect account to close.
So you carried on billing our company! We obviously could not pay for the courier cost and so why could you not assist us by collecting the modem with the same people who installed the modem just 4 months prior?
Now we sit almost 2 years later with case on our hands and much time wasting.???!
So you carried on billing our company! We obviously could not pay for the courier cost and so why could you not assist us by collecting the modem with the same people who installed the modem just 4 months prior?
Now we sit almost 2 years later with case on our hands and much time wasting.???!