Extremely Poor Service from Huge Networks – Avoid at All Costs!

I am extremely disappointed with Huge Networks and their shocking level of service. Every time we log a fault, we receive a ticket number – but that’s where the help ends. No one ever follows up, and not once has a technician returned a call or provided any real assistance. It's as if the ticket numbers are issued just to keep us quiet. Our internet connection is unreliable, and the lack of support makes this provider impossible to work with. We've given them multiple chances, but the result is always the same: silence and unresolved issues. Totally unacceptable for a service we're paying for!