No after Sales Service

Bought a case of Huguenot Natural Spring Water, 500ml 24pack. upon opening the first bottle, and smelt a strong Chemical smell from the bottle. Opened the second one, same thing. Third one, Same thing.

I called the number on the bottles label and person who answered, Said he was the owner and i could speak to him. I proceeded to tell him whats wrong with the pack and he stopped me midway to say, " its the plastic. The manufacture of the bottles added too much Recyable materials to the bottle mixture and that is whats causing the chemical smell." ..

He told me that he sorted things out with the bottles and the onese being manufactured now should not be the same..

he claimed that throwing the water into a glass is fine and you wont get chemical smell. I tried it, and that was a lie

he then proceeded to tell me to whtsapp him my address and he will replace the case for me. I told him i will keep the case i have and i will return it to him.

Called him on saturday and i messaged him on whtsapp as soon as we dropped the call, they owner has Ignored me since and has not emailed me as he promised.

I dumped not just the water, but the brand too. With the Possibility of Health risk, i would have expected An immediate reaction.... But its not a priority for him.

Extremely disappointed... (I guess the R100 spent on the Case is small change for him to worry about replacing)

goodbye Huguenot Valley Natural Spring Water