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Husky (Pet Food)
Unclaimed Business
H(
Husky (Pet Food)
Unclaimed Business
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#3
in Construction & Hardware
NPS Score
-100
Recommended: Unlikely
Review Distribution
3.3|3 Reviews
May '25 - Apr '26
5(50%)
4(50%)
3(0%)
2(0%)
1(0%)
5(50%)
4(50%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About Husky (Pet Food)
Husky (Pet Food) has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Husky (Pet Food) across 12 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Neville O
1 reviews | Active since Jan 2020
24 Feb 2026, 16:10
Husky tin pet food bad
We have bought Husky Pet tin food for many years. Our Labrador is now 8 years old and enjoyed this pet food over all these years. Recently we bought tins which are now apparently a new recipe. Our dog started to have a running tummy and at one stage became very lethargic. We immediately stopped giving the Husky tin food and changed dog pallets as well. She recovered well until someone in our household gave her the Husky tin food again. Her tummy immediately got upset and started to become running again. We reported this on the Bob Martin website on 9/2/2026 with reference no W10927. As yet no response received.
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Neville O
1 reviews | Active since Jan 2020
24 Feb 2026, 16:10
Husky tin pet food bad
We have bought Husky Pet tin food for many years. Our Labrador is now 8 years old and enjoyed this pet food over all these years. Recently we bought tins which are now apparently a new recipe. Our dog started to have a running tummy and at one stage became very lethargic. We immediately stopped giving the Husky tin food and changed dog pallets as well. She recovered well until someone in our household gave her the Husky tin food again. Her tummy immediately got upset and started to become running again. We reported this on the Bob Martin website on 9/2/2026 with reference no W10927. As yet no response received.
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R K
1 reviews | Active since Jan 2020
12 Oct 2024, 07:16
Smokey Joe Tin full of oil
I bought a tin of Smokey Joe dog food (big one) for my dogs. When I opened it, half the tin was full of oil - I could not give that to my dogs. I contacted them on 4 August 2024 - they rep**** on 26 Aug, 27 Aug and 5 September with: "we are investigating". What is there to investigate??????? I bought the dog food (that is quite expensive!) and I attached pictures with my mails - what is there to investigate for more than 2 months already with no replies or outcome????
Helpful (0)
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R K
1 reviews | Active since Jan 2020
12 Oct 2024, 07:16
Smokey Joe Tin full of oil
I bought a tin of Smokey Joe dog food (big one) for my dogs. When I opened it, half the tin was full of oil - I could not give that to my dogs. I contacted them on 4 August 2024 - they rep**** on 26 Aug, 27 Aug and 5 September with: "we are investigating". What is there to investigate??????? I bought the dog food (that is quite expensive!) and I attached pictures with my mails - what is there to investigate for more than 2 months already with no replies or outcome????
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Anonymous
1 reviews | Active since Jan 2020
13 Feb 2024, 08:38
YELLOW TIN STILL MEATLOAF AND NOT CHUNKY
I have to say after the yellow tin chunky was meatloaf. I am after a month still having the same problem with this product not been fixed. Should I rather change to another brand where I am sure of IF IT SAYS CHUNKY, it is chunky. Meatloaf is usually cheaper and now we will be paying for Chunky but finding Meatloaf in the tin every time. My dog and I am still not happy. Should we just in future stop buying the YELLOW tin. Will this be fixed or not?
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Anonymous
1 reviews | Active since Jan 2020
13 Feb 2024, 08:38
YELLOW TIN STILL MEATLOAF AND NOT CHUNKY
I have to say after the yellow tin chunky was meatloaf. I am after a month still having the same problem with this product not been fixed. Should I rather change to another brand where I am sure of IF IT SAYS CHUNKY, it is chunky. Meatloaf is usually cheaper and now we will be paying for Chunky but finding Meatloaf in the tin every time. My dog and I am still not happy. Should we just in future stop buying the YELLOW tin. Will this be fixed or not?
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Replies (0)CR
Chad R
1 reviews | Active since Jan 2020
19 Dec 2023, 06:37
Incorrect product and no customer service
I purchased Husky Chunky (as clearly indicated on the can) from Checkers and when opened found it was a minced mush. I sent an email to consumerenquiries@huskypet.co.za on 12/12 and got a read receipt with no reply. I then logged a complaint on the Bob Martin Website (who are the band owners of Husky), I did this on 13/12 and received an automated response with a reference of W1569 but no further responses since then. On 18/12 I sent them a message on Facebook, only to have them respond and request what the problem was and to provide more info! What's the point of logging a complaint when I need to repeat myself all over again? I guess the solution is to vote with my money and change to a brand that actually cares about customer service and doesn't simply print it onto their tins!
Helpful (0)
|Replies (0)CR
Chad R
1 reviews | Active since Jan 2020
19 Dec 2023, 06:37
Incorrect product and no customer service
I purchased Husky Chunky (as clearly indicated on the can) from Checkers and when opened found it was a minced mush. I sent an email to consumerenquiries@huskypet.co.za on 12/12 and got a read receipt with no reply. I then logged a complaint on the Bob Martin Website (who are the band owners of Husky), I did this on 13/12 and received an automated response with a reference of W1569 but no further responses since then. On 18/12 I sent them a message on Facebook, only to have them respond and request what the problem was and to provide more info! What's the point of logging a complaint when I need to repeat myself all over again? I guess the solution is to vote with my money and change to a brand that actually cares about customer service and doesn't simply print it onto their tins!
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Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
29 Nov 2023, 06:50
CHUNCKY ON TIN BUT MINCED INSIDE
It has been a few tins that I have bought for my dog that was not the same inside as the label stated. Every time the problem was with the yellow tin- CHUNKY BEEF STEAK. It was minced inside. No CHUNKS and my dog thinks I am cross with him because he is getting minced Beef instead of chunky. So, I would advise to stay away from the yellow tin. The others so far are what it states but not the yellow tin and this is repeating now. So not to confuse your dog child don't buy the YELLOW tin. I did report it to the customer care but after the batch number and all questions were answered I heard nothing back. So, we are still not buying the YELLOW thin to spare Killers (POMERANIAN) feelings.
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
29 Nov 2023, 06:50
CHUNCKY ON TIN BUT MINCED INSIDE
It has been a few tins that I have bought for my dog that was not the same inside as the label stated. Every time the problem was with the yellow tin- CHUNKY BEEF STEAK. It was minced inside. No CHUNKS and my dog thinks I am cross with him because he is getting minced Beef instead of chunky. So, I would advise to stay away from the yellow tin. The others so far are what it states but not the yellow tin and this is repeating now. So not to confuse your dog child don't buy the YELLOW tin. I did report it to the customer care but after the batch number and all questions were answered I heard nothing back. So, we are still not buying the YELLOW thin to spare Killers (POMERANIAN) feelings.
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Replies (0)cT
charles T
1 reviews | Active since Jan 2020
24 Aug 2022, 17:58
Husky tinned dog food
I bought tinned husky dog food the other day, and it was full of mould. It isn't even close to the expiration date. I emailed their customer service department and in response they asked me when and where I bought it, I sent them all the details including pictures and its been a week now, No answer from them.
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charles T
1 reviews | Active since Jan 2020
24 Aug 2022, 17:58
Husky tinned dog food
I bought tinned husky dog food the other day, and it was full of mould. It isn't even close to the expiration date. I emailed their customer service department and in response they asked me when and where I bought it, I sent them all the details including pictures and its been a week now, No answer from them.
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Replies (0)