Poor, bad service

Poor service

They talk to people like they are addressing animals those people, after taking my car for hail damage now being told the chip on the side doesn't look like hail damage, how should hail damage chip looks like exactly?? Because I'm 100% sure I was chipped during the storm.

They take advantage of people not knowing the right terms to use in such cases, I'm very disappointed on this company never wish to cross path with them again even if I have to change my insurance