Urgent: Spa Voucher Not Received – Order from 3 May

I purchased 2 spa vouchers from Hyperli on 3 May as a birthday gift. To date, I have not received the vouchers at all.

I have submitted 6 queries their contact page, sent 3 emails to support, and even requested an email address update to ensure delivery, yet I have received absolutely no response.

This level of service is extremely disappointing and unacceptable. Not only have I been ignored, but this has also ruined a birthday gift I had planned for today.

I am still waiting for either my vouchers or a refund. Based on this experience, I would not recommend Hyperli to anyone.

If i could give 0 stars this would definitely be it.

I expect urgent feedback and resolution.