Hyundai Germiston
Unclaimed Business
|1.7|6 Reviews (last 12 months)|This business does not respond to reviews
Hyundai Germiston
Unclaimed Business
|1.7
6 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-34Unlikely
NPS Score
-34
Recommended: Unlikely
Review Distribution
1.7|6 Reviews
Aug '25 - Jul '26
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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NANCY R
1 reviews | Active since Mar 2024
19 May 2026, 10:46
A Very Bad Customer Service
Its me again with Hyundai Germiston, For 3 months having my car Venue 2020, I paid the money the wanted me to pay unfortunately it was more with R400. I told them immediately about it after 3 weeks Prelin told me to send documents in order to refund me, I did send it. When I called he ignored my calls or he is unavailable. I spoke to Alvaro the Manager and he promised to follow up with him till today nothing yesterday when i called Alvaro is no longer working there same story like Busani. Sindi who works at service department with Prelin send and email to Dikeledi from finance to call me or check if she received the documents from Prelin. No call no feedback till today. They are holding my money now, which means the ******, unprofessional and pathetic, that dealership its a joke, they even hide each other,
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NANCY R
1 reviews | Active since Mar 2024
19 May 2026, 10:46
A Very Bad Customer Service
Its me again with Hyundai Germiston, For 3 months having my car Venue 2020, I paid the money the wanted me to pay unfortunately it was more with R400. I told them immediately about it after 3 weeks Prelin told me to send documents in order to refund me, I did send it. When I called he ignored my calls or he is unavailable. I spoke to Alvaro the Manager and he promised to follow up with him till today nothing yesterday when i called Alvaro is no longer working there same story like Busani. Sindi who works at service department with Prelin send and email to Dikeledi from finance to call me or check if she received the documents from Prelin. No call no feedback till today. They are holding my money now, which means the ******, unprofessional and pathetic, that dealership its a joke, they even hide each other,
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NANCY R
1 reviews | Active since Mar 2024
6 Jan 2026, 12:39
Hyundai Germiston (Hyundai Venue )
Hyundai Germiston failed me so bad, I purchase the car on September 2025 and the tyres were worn out and the wipers go back to them and it was fixed. In December 2025 got problem with clutch tow the car to my nearest dealership to fix the clutch only to find that the car is still under Hyundai Manufacture Warranty Insurance but it not covering the clutch okay. I was paying the extended warranty Insurance with M Sure,they said the can't help me because this car is still under Hyundai Manufacture Warranty until 2027,my question was why I'm paying now while it's under Manufacture Warranty and they can't help me now? It was pillar to post until the 15 December where by I tow the car again to the dealership in Germiston and it was booked for the 19th December 2025,when I made a follow up on the car it when they sent me a concern form to sign still no communication. On Monday they told me that the car will be booked for on available date probably on Tuesday 29 December 2025. It's when I decided to let them to jeep the car and bring back my deposit till today no one called and I cancell the deal, the stress they put me on I never had it before. I would like to warn anyone who wants to buy a car at Hyundai Germiston by your own risk. Regards Nancy Radebe (Unhappy Customer)
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NANCY R
1 reviews | Active since Mar 2024
6 Jan 2026, 12:39
Hyundai Germiston (Hyundai Venue )
Hyundai Germiston failed me so bad, I purchase the car on September 2025 and the tyres were worn out and the wipers go back to them and it was fixed. In December 2025 got problem with clutch tow the car to my nearest dealership to fix the clutch only to find that the car is still under Hyundai Manufacture Warranty Insurance but it not covering the clutch okay. I was paying the extended warranty Insurance with M Sure,they said the can't help me because this car is still under Hyundai Manufacture Warranty until 2027,my question was why I'm paying now while it's under Manufacture Warranty and they can't help me now? It was pillar to post until the 15 December where by I tow the car again to the dealership in Germiston and it was booked for the 19th December 2025,when I made a follow up on the car it when they sent me a concern form to sign still no communication. On Monday they told me that the car will be booked for on available date probably on Tuesday 29 December 2025. It's when I decided to let them to jeep the car and bring back my deposit till today no one called and I cancell the deal, the stress they put me on I never had it before. I would like to warn anyone who wants to buy a car at Hyundai Germiston by your own risk. Regards Nancy Radebe (Unhappy Customer)
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Lavinia C
1 reviews | Active since Jan 2013
25 Nov 2025, 15:18
Do not answer calls or return customer calls
I called Hyundai Germiston on the13 Nov at approx 7h30am to make an appointment for my car to be serviced. After numerous attempts, my call was eventually answered by a lady from car parts who informed me that the servicing department was accepting cars for servicing and therefore unable to take calls... Fine, she asked for all my details and promised to get someone to call me as I wanted the cash price since my car is out of service plan. No one got back to me the entire morning. I then called back in the afternoon and was assisted by Prelen. I requested to speak to the manager to which I was told he was in a meeting. I asked him to get the manager to call me back. Today is the 25th Nov I have still not received a call from the manager. Just very disappointed with Hyundai Germiston
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Lavinia C
1 reviews | Active since Jan 2013
25 Nov 2025, 15:18
Do not answer calls or return customer calls
I called Hyundai Germiston on the13 Nov at approx 7h30am to make an appointment for my car to be serviced. After numerous attempts, my call was eventually answered by a lady from car parts who informed me that the servicing department was accepting cars for servicing and therefore unable to take calls... Fine, she asked for all my details and promised to get someone to call me as I wanted the cash price since my car is out of service plan. No one got back to me the entire morning. I then called back in the afternoon and was assisted by Prelen. I requested to speak to the manager to which I was told he was in a meeting. I asked him to get the manager to call me back. Today is the 25th Nov I have still not received a call from the manager. Just very disappointed with Hyundai Germiston
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