Hyundai Germiston
1.9|39 reviews
T
Tebogo
1 reviews | Active since Member
21 Feb 2025, 07:36
UNHAPPY
I took my car for service on the 17 February 2025 and I collected it the following day. On the 19 February 2025 I discovered that there was a nail on the rare Tyre. I called to raise a complain. They told me to bring the car. I took the car to hyndai germiston at around 15:00 , I was told that the Tyre will be fixed the following day on the 20 February 2025. I left the car at the dealership (hyndai germiston) today the 21 February I drove my car from my place Buhle park to Johannesburg, my work place. On my arrival, I saw mist coming out from the bonet. I immediately switched off the car and opened the bonet. All to find that there was a lid that was not closed. I called roadside assistance to saw the car back to the dealership at hyndai germiston. The car was towed. The response I received from the dealership was"
Good day Ma' am. The vehicle has arrived at the dealership. We will check and advise why this happened. We did not carry out any work to the coolant system. We will check and advise. Thanking you."
I don't now anything about cars.
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Tebogo's updateReviewer Update
21 Feb 2025, 15:17EXCELLENT CUSTOMER SERVICE BY SONDISIWE MABASO AT HYUNDAI GERMISTON
Sindisiwe Mabaso, thank you so much about the good customer service you gave me. I wish everyone can be like you. After she saw the response I received from workshop, she immediately took a phone and called me to calm me down. Since day one,she's been helpful. You can see that she does her work from the bottom of her heart. I wish everyone can be like her. Especially the workshop manager. My five starts goes to Sindisiwe Mabaso.
Sindisiwe Mabaso, thank you so much about the good customer service you gave me. I wish everyone can be like you. After she saw the response I received from workshop, she immediately took a phone and called me to calm me down. Since day one,she's been helpful. You can see that she does her work from the bottom of her heart. I wish everyone can be like her. Especially the workshop manager. My five starts goes to Sindisiwe Mabaso.
T
Tebogo's update21 Feb 2025, 15:17
Reviewer Update
EXCELLENT CUSTOMER SERVICE BY SONDISIWE MABASO AT HYUNDAI GERMISTON
Sindisiwe Mabaso, thank you so much about the good customer service you gave me. I wish everyone can be like you. After she saw the response I received from workshop, she immediately took a phone and called me to calm me down. Since day one,she's been helpful. You can see that she does her work from the bottom of her heart. I wish everyone can be like her. Especially the workshop manager. My five starts goes to Sindisiwe Mabaso.
Sindisiwe Mabaso, thank you so much about the good customer service you gave me. I wish everyone can be like you. After she saw the response I received from workshop, she immediately took a phone and called me to calm me down. Since day one,she's been helpful. You can see that she does her work from the bottom of her heart. I wish everyone can be like her. Especially the workshop manager. My five starts goes to Sindisiwe Mabaso.