Bad service and pathetic staff

Poor service, poor communication, poor service from consultants, from trying to book a repair for days and getting poor service from the service consultant, technician taking 2 weeks to confirm what is wrong with the car , having to call and beg for feedback, nothing is done correctly without having to call more than 3 times , brought the car with a small problem and they damaged it more and created a 100 000 problem, pathetic staff