Hyundai Finance

We purchased a vehicle, we clearly indicated our intention to trade in the previous vehicle to avoid a balloon payment. He advised that the settlement from the trade-in would be app**** to reduce the principal debt on the new agreement, which would lower the monthly instalment and eliminate the need for a balloon payment. Based on that conversation, our understanding was that the balloon payment would be excluded from the final agreement.

So, upon signing, we were under the impression that the balloon payment had been removed as per the advice given. Having a balloon payment included now is not in line with what was agreed, and I am not happy with this outcome as it has a direct financial impact.