The worst experience I’ve ever encountered in my life

I had a very bad experience with Hyundai Hatfield do the 3rd time, every time I went back I thought they would be better but nothing has changed , the problem is their staff are not fully qualified or experienced enough to work in a place for fixing cars etc. their communication is very bad, they give bad diagnostics of the car, they called me to ask me what’s wrong with my car, as if I am the technician and I would know.

Today I was helped by a lady called Betty, she was very rude and very offensive with words towards us and her customer care or clientele care was very poor. She couldn’t even help us. The car was serviced today but they gave it back to us without it being reset, so basically it still showed by the odometer that it still needs to go for service. I am going to take this further to Hyundai South Africa because this is nonsense.

I advice to take your Hyundai cars somewhere else where you will get better service from staffs that’s are knowledgeable and know what their doing , otherwise you will be leaving your car in the wrong hands