Every time I bring my car here for servicing, additional probelms are alwasys"found" and I am told that parts need to be replaced.

When I first brought my car here for servicing, everything seemed fine and I was satisfied with the service.

However, during the second visit, I was initially given a quotation that I felt was reasonable and acceptable. After that, I was informed that the front brake pads and belt needed replacement, which increased the total cost significantly. I understand that the braking system and belt is important and should not be ignored, so I accepted it.

But here is where my concerns started.

Because we were a few thousand kilometers late for the previous service, they asked us to bring the car back again after only 3,000 km for another service. I am not sure whether this is actually necessary or just their explanation.

When I collected the car the second time, I saw the old brake pads that were removed. They still had at least 40% life remaining, which made me question whether the replacement was truly necessary at that time.

During the third visit, I was initially told the service would cost around R2,500, which I felt was reasonable since it had only been 3,000 km. However, when we called to ask when the car would be ready, we were told a different story again — this time they said the clutch rubber was damaged and needed replacement, and the cost would increase to over R5,000.

I started to feel that they were not being honest. Why was this issue not mentioned during the previous visit, which was a major service? Why was it suddenly discovered during a regular service?

Each time I bring the car in, I am given an acceptable price at first, but then one or two additional issues are “discovered” and the cost increases again. This pattern makes me very uncomfortable.

Unfortunately, I will not be returning to this workshop again.