Hyundai Stellenbosch fixed shift shock problem, shiftly!

A few months ago I started to experience harsh shifting (shift shock) in my iX35 CRDi Auto whenever I put it into Reverse or Drive. Over the past week the intensity increased dramatically and I worried that something in the gearbox was broken. I went to Hyundai Stellenbosch on 8 May. Both the Service Consultant and Head Technician were eager to debate possible causes. The next day I checked in my car. By the end of the day the Head Technician had run diagnostics, drove the car around to collect data, updated the ECU software and reset the auto gearbox adaptive shifting. I received the car back washed and cleaned. The gear shifting has been super smooth since then! Definitely the best gear shifting since I bought my car second hand in 2019. I am very pleased with Hyundai's excellent service!