Worst Hyundai branch

I bought a car from Hyundai at the Tygervalley branch on the 21st of February. The process seemed fine at first, and Nathan was the sales consultant who helped me. After I made the purchase, things quickly went downhill. Nathan became the manager right after my sale and seemed to lose interest.

We waited a while for the registration papers and number plates, but we didn't hear anything. After calling several times, being referred to Nathan but not getting an answer, he finally told us there was an issue with the paperwork. After it was fixed, we waited another week, but when we called again, we were told there was another problem. This time, we were asked to write a permission letter for the license disk pickup.

We did as requested, but we still had to call and wait a lot. Eventually, we found out that Nathan was now on holiday without letting us know or taking care of the matter. I didn’t get the license plates until a month after purchasing the car. By then, the temporary license had already expired. Nathan never came back to us or even seemed to care. It honestly felt like he was avoiding me and pushing the problem onto me. After all, it’s a service I’ve already paid for. Also the wheel alignment was terrible the steering wheel was not dead centre and for our extended service plan they used the wrong kilometers skipping a service that was never done so had to phone them to change service plan from the right starting kilometers

The whole situation was handled very poorly. If you're looking to buy a car without all this hassle, I would suggest avoiding this branch.