RUST ON VEHICLE

I have a 4 year old Hyundai Venue with low mileage that has rust in the engine compartment near the engine mounting which is VERY unsafe for me to be driving the vehicle to work and to drop my child off at school. Hyundai Umhlanga refuses to give me a courtesy vehicle whilst the rust gets sorted on my car - I bought the vehicle to go to work, without the vehicle how do I go to work in order to pay for the vehicle? The rust is not my fault as Hyundai even said to me that the Venues have a rust problem so why should I now be inconvenienced for something that is not my fault. I know for a fact a courtesy vehicle was given to my colleague from Hyundai Umhlanga when he had a problem with the brakes on his new Venue. Another friend had rust sorted on the roof of her grand i10 at Durban South Hyundai and they gave her a courtesy vehicle.

This is my 3rd Hyundai, I have had an i20 and an Elantra before my Venue, I have been loyal to the brand but Hyundai is not appreciative of their customers and make no effort to retain their loyal customers. I am very unimpressed and will never buy another Hyundai again. I will also ensure I will make it known on every available social media platform that this is what you can expect to experience from Hyundai.