I FIND LEAKS - HIGHLY RECOMMENDED

Our sudden increase in consumption suggested we had a water leak on our property. We requested COJ to check the meter calibration. After months of wrangling and waste, they decreed that we first employ the services of a leak detection company. I-Find Leaks conducted the investigation over a weekend so as not to inconvenience our tenants. The problem was identified and professionally rectified without delay. I now have a document identifying an issue caused by the absence of an o-ring in the connection made when old meters were exchanged for the new-blues by council and hopefully be able to recover money for being overcharged. It is worth knowing that whilst "ageing infrastructure" is blamed for countless spontaneous fountains in the streets of Johannesburg. Age is a distant second to gross incompetence by council! When area reservoirs run dry, void pipes fill with air. Public outcry is appeased when water is recklessly flooded back into the system. Its weight filling low lying areas first, results in tens to hundreds of atmospheric-bars of air pressure, forced to find a way out of the remaining system that is not designed for compressed air. (water is 1000 x the density and weight of air). Cracks develop and water then finds a way out. My regret is the wasted months spent trying to coax the municipality to investigate a problem they caused. Earlier detection would have resulted in an immediate solution, less wastage and a water account that is a small fraction of what I have been forced to pay. The lack of understanding and incompetence by municipalities’ mis-managing our water system, cannot be understated. It is a travesty.