Shockingly Poor Business

When it comes to inverter, panels and battery backup systems don't use these guys. They have sold me a new Fivestar 10Kw inverter that kept tripping. It was sent in to the supplier the first time together with the box and papers for repair. It was there for more than 3 weeks where after I received it back without the box and papers or any report indicating what the problem was or what was fixed. In July this year it started tripping again. It was sent in again for repairs and I received it back today after more than 3 weeks without any report indicating what the problem was or what was fixed. In February 2025 I paid for one additional new 5Kw battery for R 20 800. After waiting for 45 days for the battery I eventually received a used battery. When I queried this Paul ***ner) said that the supplier did not have new stock and the he will replace the used battery in due course when the supplier get new stock. This never materialised and when I confronted him today he made denied this. As I could not trust this installer I have decided to purchase a new Sunsynk 8Kw inverter somewhere else. I spent another R14 200 on to get the new inverter installed according to regulatory requirements. The installation that I Solar did was not done according to regulatory requirements, even though they have issued "COC" certificates every time they did work for me. Their COC certificates are not legal. These people cost me spending a lot of unnecessary money and gave me a few near heart attacks. Very unprofessional, over charges for their products and services and extremely poor communication all the time.