IT
i-to-i TEFL
Claimed Business
IT
i-to-i TEFL
Claimed Business
50 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, i-to-i TEFL receives deeply polarized feedback. Satisfied students praise the course material, quick assignment feedback, and overall learning experience. However, a significant proportion of reviewers report severe frustrations including non-existent customer support, unreachable call centres, excessive assignment marking delays forcing costly extensions, unprocessed refunds, and accounts being deactivated prematurely. Multiple customers describe feeling ignored after payment, with some alleging the business model is designed to extract additional fees through repeated resubmissions and expired course timelines.
Performance(last 12 months):
TrustIndex
0
Ranking
#13
in Education & Training
NPS Score
-34
Recommended: Unlikely
Review Distribution
3.9|50 Reviews
May '25 - Apr '26
5(72.7%)
4(2.3%)
3(0%)
2(4.6%)
1(20.5%)
5(72.7%)
4(2.3%)
3(0%)
2(4.6%)
1(20.5%)
Frequently Asked Questions About i-to-i TEFL
Based on recent customer reviews, i-to-i TEFL receives deeply polarized feedback. Satisfied students praise the course material, quick assignment feedback, and overall learning experience. However, a significant proportion of reviewers report severe frustrations including non-existent customer support, unreachable call centres, excessive assignment marking delays forcing costly extensions, unprocessed refunds, and accounts being deactivated prematurely. Multiple customers describe feeling ignored after payment, with some alleging the business model is designed to extract additional fees through repeated resubmissions and expired course timelines.
i-to-i TEFL has a TrustIndex of 0 out of 10 on Hellopeter, based on 50 reviews in the last 12 months. Hellopeter has tracked i-to-i TEFL across 141 total reviews. How is the TrustIndex calculated? →
Recent reviews (50)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceP
SM
Sikhumbuzo M
1 reviews | Active since Jan 2020
17 Mar 2026, 10:32
I was assisted by Mm...
I was assisted by Mmampho Masekwameng on my claim at old mutual insure.... I have been struggling for a very long time... And she managed to help me and I am grateful for that, she knows how to communicate with clients and make them feel at ease.... I give her 10/10
Helpful (0)
|Replies (0)SM
Sikhumbuzo M
1 reviews | Active since Jan 2020
17 Mar 2026, 10:32
I was assisted by Mm...
I was assisted by Mmampho Masekwameng on my claim at old mutual insure.... I have been struggling for a very long time... And she managed to help me and I am grateful for that, she knows how to communicate with clients and make them feel at ease.... I give her 10/10
0
Replies (0)CM
V
Victoria
1 reviews | Active since Jan 2020
9 Mar 2026, 18:40
Hi my name is Victoria Bottoman I would like to thank Alllife for such an amazing service
Hi my name is Victoria Bottoman I would like to thank Alllife for such an amazing service. I had a query on my policy and was assisted by Thembani Mabasa who was able to explain everything I wanted to know. He was so professional, polite and on point. If I were to rate the service it would be 5/5. Thank you Alllife
Helpful (0)
|Replies (0)V
Victoria
1 reviews | Active since Jan 2020
9 Mar 2026, 18:40
Hi my name is Victoria Bottoman I would like to thank Alllife for such an amazing service
Hi my name is Victoria Bottoman I would like to thank Alllife for such an amazing service. I had a query on my policy and was assisted by Thembani Mabasa who was able to explain everything I wanted to know. He was so professional, polite and on point. If I were to rate the service it would be 5/5. Thank you Alllife
0
Replies (0)M
Mthabiseni
1 reviews | Active since Jan 2020
6 Mar 2026, 08:33
It's been an extreme...
It's been an extremely excellent experience that I had with i-to-i TEFL
Helpful (0)
|Replies (0)M
Mthabiseni
1 reviews | Active since Jan 2020
6 Mar 2026, 08:33
It's been an extreme...
It's been an extremely excellent experience that I had with i-to-i TEFL
0
Replies (0)G
Gcinikhaya
1 reviews | Active since Jan 2020
5 Mar 2026, 12:17
I rate my experience with prime to 10 because it has been excellent up to this far
I rate my experience with prime to 10 because it has been excellent up to this far. I haven’t had any difficulties.
Helpful (0)
|Replies (0)G
Gcinikhaya
1 reviews | Active since Jan 2020
5 Mar 2026, 12:17
I rate my experience with prime to 10 because it has been excellent up to this far
I rate my experience with prime to 10 because it has been excellent up to this far. I haven’t had any difficulties.
0
Replies (0)GS
Given S
1 reviews | Active since Jan 2020
5 Mar 2026, 11:05
I was helped by Nonkululeko Masango I am happy with her service, it ddnt even take 5min to send what I requested
I was helped by Nonkululeko Masango I am happy with her service, it ddnt even take 5min to send what I requested. Rating her 10/10
Helpful (0)
|Replies (0)GS
Given S
1 reviews | Active since Jan 2020
5 Mar 2026, 11:05
I was helped by Nonkululeko Masango I am happy with her service, it ddnt even take 5min to send what I requested
I was helped by Nonkululeko Masango I am happy with her service, it ddnt even take 5min to send what I requested. Rating her 10/10
0
Replies (0)N
Nkhangweleni
1 reviews | Active since Jan 2020
4 Mar 2026, 18:41
Roxanne @ Ooba excee...
Roxanne @ Ooba exceeded my expectations , Roxanne went back to different bank trying to secured less rate which she did get us better rate, She kept us informed throughout the entire process, explaining everything clearly , she make the process smooth and stress free , we truly appreciate
Helpful (0)
|Replies (0)N
Nkhangweleni
1 reviews | Active since Jan 2020
4 Mar 2026, 18:41
Roxanne @ Ooba excee...
Roxanne @ Ooba exceeded my expectations , Roxanne went back to different bank trying to secured less rate which she did get us better rate, She kept us informed throughout the entire process, explaining everything clearly , she make the process smooth and stress free , we truly appreciate
0
Replies (0)