Icebolethu Funerals
2|161 reviews
WM
Wandile M
1 reviews | Active since Member
18 Apr 2026, 01:22
Funeral policy
On the 6th of February 2026 I went to visit branch in R/bay because icelolethu was debiting twice for my funeral cover policy. They promised to refund me but still there’s no feed back
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Replies (1)Icebolethu Funerals's replyOfficial
20 Apr 2026, 08:52Thank you for reaching out to Icebolethu Funerals with your complaint dated:
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on 087 077 5155 or via email at complaints@icebolethu.co.za . Thank you
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on 087 077 5155 or via email at complaints@icebolethu.co.za . Thank you
Best regards,
Icebolethu Funerals's reply20 Apr 2026, 08:52
Official
Thank you for reaching out to Icebolethu Funerals with your complaint dated:
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on 087 077 5155 or via email at complaints@icebolethu.co.za . Thank you
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on 087 077 5155 or via email at complaints@icebolethu.co.za . Thank you
Best regards,