Review ofIcebolethu Funerals
Icebolethu Funerals
1.9|40 reviews
Responds in 255 hours 2 min
NS
Nozipho S
1 reviews | Active since Member
18 Feb 2026, 06:13
Headache instead of Peace of mind kind of POLICY
Disappointed is an understatement. Ngibhala ngokukhuu ukuthukuthela mayelana neapolicy yami namaPayments engihlezi ngiwenzw kodwa kuqede kuthiwa awabonakali. Sekuyiskhathi ngisebenzisa iCebolethu kodwa angine, ngithola ucingo manje intombazane ithi abantu abaphansi kwami kwiPolicy lapsed. Umbizo uthi kanjani?
Ngikhokha monthly o690 lately mina, kubuhlungu ukwazi ukuthi ubeke ithemba kunina kodwa izinto aziqondanisiwe kahle.
I had the same issue in 2024 when my grandmother passed. I had to wait hours while consultant was aligning YOUR SYSTEM WHICH ALWAYS SEEM TO NOT BE ALIGNED.
Please get back to me on an update on my policy which I HAVE BEEN PAYING FOR INCLUSIVE OF MY FAMILY MEMBERS, this is really concerning and frustrating. Call me now!
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Replies (53)Icebolethu Funerals's replyOfficial
18 Feb 2026, 07:57Thank you for reaching out to Icebolethu Funerals with your complaint dated:
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on 087 077 5155 or via email at complaints@icebolethu.co.za . Thank you
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on 087 077 5155 or via email at complaints@icebolethu.co.za . Thank you
Best regards,
Icebolethu Funerals's reply18 Feb 2026, 07:57
Official
Thank you for reaching out to Icebolethu Funerals with your complaint dated:
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on 087 077 5155 or via email at complaints@icebolethu.co.za . Thank you
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on 087 077 5155 or via email at complaints@icebolethu.co.za . Thank you
Best regards,