Don't bother with Identipet

My cat went missing yesterday. He slipped out his cillar but has an identipet chip and we registered his details on the app after the hip was placed (received the certificate for proof registration). I logged in yesterday to report him missing only to find that no pets are registered under my name. Then I tried to register him only to be given an error message that the same chip can't be registered twice. And Identipet is closed until Monday. So, if anyone finds him, they cant trace the chip back to us. And we can't register him as missing through Identipet. So what's the point of having a chip? Don't bother. Use a different service provider.