iExchange
4.3|173 reviews
Responds in 4 hours 48 min
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Marcello P
1 reviews | Active since Member
01 Oct 2025, 13:56
Well done Benthea and iExchange
Dealing with Benthea was a pleasure. I had a situation that my points expired and the day after expiry needed assistance in reactivating them and assisting in loading my additional points that I banked as I was booking a week in one of the resorts. Benthea and her team ensured that within 24 hours: - points were restored - new points added - secured holiday booking. Great work Benthea and her team. Warmest regards, Marcello
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Replies (53)iExchange's replyOfficial
01 Oct 2025, 14:20Dear Marcello
Thank you for sharing this awesome feedback with us. At our core, we're all about service that feels personal, efficient and leaves a lasting impression. It's great knowing Benthea could support you through the entire process, and we can't wait to assist with your next adventure!
Kind Regards
iExchange
Thank you for sharing this awesome feedback with us. At our core, we're all about service that feels personal, efficient and leaves a lasting impression. It's great knowing Benthea could support you through the entire process, and we can't wait to assist with your next adventure!
Kind Regards
iExchange
Best regards,
iExchange's reply01 Oct 2025, 14:20
Official
Dear Marcello
Thank you for sharing this awesome feedback with us. At our core, we're all about service that feels personal, efficient and leaves a lasting impression. It's great knowing Benthea could support you through the entire process, and we can't wait to assist with your next adventure!
Kind Regards
iExchange
Thank you for sharing this awesome feedback with us. At our core, we're all about service that feels personal, efficient and leaves a lasting impression. It's great knowing Benthea could support you through the entire process, and we can't wait to assist with your next adventure!
Kind Regards
iExchange
Best regards,