Unsatisfied

I would like to cancel my policy with you guys i am not happy. I told one of your consultants that i am a student i am unemployed and that i would not be able to afford it. The consultant told me that its just to check if i qualify and after i refused to give consent i see money is being deducted from my bank account without me giving my banking details. I would like you guys to remove me from the policy that was set up for me without my consent and remove me completely from the database please