Withdrawals and service attendance

i have been contacting them for 5 days to process my withdrawal and no response only a robot,they have to like and comment under their promoters posts but wont ressolve issues with clients and customers ,they dont even tell you what is missing or how can they assist you I WOULDNT RECOMMEND THIS BROKER TO ANYONE ,,KEEP YOUR MONEY SAFE AND FIND A KNEW BROKER (they can call you when you deposit but when its their turn to pay all hell break loose)