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Igrow Wealth Investments

Claimed Business
902 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary

Based on recent customer reviews, Igrow Wealth Investments presents a sharply polarized customer experience. The business receives overwhelming praise for its pre-lease call centre and booking consultants, particularly Luvuyo Maqaqa, Sandy Fahrenfort, and Tania Wade, who are consistently named for exceptional service. However, a deeply concerning pattern of deposit withholding, maintenance neglect, and post-lease communication breakdown undermines trust for existing and departing tenants.

Top Strengths:

  • Agent Professionalism & Service Quality: Customers consistently name Luvuyo, Sandy, Tania, and Candice as outstanding professionals. Descriptions include 'above and beyond,' 'patient,' and 'exceptional.' Sandy Fahrenfort is praised for bond negotiation skills, securing competitive rates.
Service Quality Ratings
Industry: 2.4Best: 4.5 (O-Yes Properties)
Industry: 3.6Best: 4.8 (O-Yes Properties)
Industry: 2.7Best: 4.6 (O-Yes Properties)
Industry: 3.0Best: 4.6 (O-Yes Properties)
Industry: 2.1Best: 4.3 (O-Yes Properties)
Overall AI Score
3.5
Industry: 2.9Best: 4.6 (O-Yes Properties)
4.5-5 Excellent
3.5-4.5 Great
2.5-3.5 Average
1.5-2.5 Poor
<1.5 Terrible
Performance(last 12 months):
6.2Trustindex Rating
#2Ranked In Real Estate
3.0 HrsAverage Time To Reply
-64 NPSRecommended: Unlikely

Replied to 37% of negative reviews

Typically takes less than 177 hours 35 min to reply

Review Distribution
4.52|902 Reviews

May '25 - Apr '26

5(87.2%)
4(1.7%)
3(0%)
2(0%)
1(11.2%)

Recent reviews (902)

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Popular mentions

VH
Vusi Hlongwe

1 reviews | Active since Jan 2020

18 Mar 2026, 18:03

The consultant who assisted me, Luvuyo Maqaqa was very helpful and provided me with clear clarity on how to view and apply for their place

The consultant who assisted me, Luvuyo Maqaqa was very helpful and provided me with clear clarity on how to view and apply for their place

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Mlungisi Gumede

1 reviews | Active since Jan 2020

18 Mar 2026, 17:55

Their service is efficient, quick, and easily accessible through WhatsApp. Luvuyo was very great as well. I appreciate him.

Their service is efficient, quick, and easily accessible through WhatsApp. Luvuyo was very great as well. I appreciate him.

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PK
Phila Kgodu

1 reviews | Active since Jan 2020

18 Mar 2026, 17:44

Luvuyo

Lovely & efficient service! Super friendly & a just a phone call away

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sj
stuggart james

1 reviews | Active since Jan 2020

18 Mar 2026, 17:01

Online investment can be a frustrating experience — payouts are delayed, and expected returns never come

Online investment can be a frustrating experience — payouts are delayed, and expected returns never come. Communication is poor, and there’s little transparency about what’s happening with your money. If you’re thinking of investing, be very careful. If you’re facing the same issue, contact National **** Recovery UK via WhatsApp: **+ 4 4 74 6 5 28 55 8 4** for support.

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AM
Aubrey Mohale

1 reviews | Active since Jan 2020

18 Mar 2026, 16:53

Reaching Luvuyo was all i needed to have a secure and very nice place to stay in

Reaching Luvuyo was all i needed to have a secure and very nice place to stay in. I am very happy.

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na
natalie ahmed

1 reviews | Active since Jan 2020

18 Mar 2026, 16:37

Thank you prompt pro...

Thank you prompt professional and friendly service, my concern was addressed by Luvuyo and I'm very happy.

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KM
Kelly Mamabolo

1 reviews | Active since Jan 2020

18 Mar 2026, 16:30

Luvuyo and the IGROW...

Luvuyo and the IGROW Rentals team are absolute stars! Checking in on clients is a rare gem, especially with landlords - so huge respect for that

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AC
Allisha Combrink

1 reviews | Active since Jan 2020

18 Mar 2026, 16:12

Big shoutout to IGRO...

Big shoutout to IGROW Rentals and Luvuyo for great service! He really came through for me, thanks Luvuyo .

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