*********!!! Unprofessional!!! ***********!!! I Moved out Just to Escape iGrow investments!!!

I moved out after 5 years in the same apartment and intentionally cut ties to avoid any further dealings with iGrow Rentals — yet my account has been mishandled long after I vacated.

After taking over from IHSP Property Management, iGrow failed to manage the transition of my account properly and has since produced contradictory and inconsistent records.

I paid rent consistently and on time for 5 years. Despite this, during the ownership transition, my payment was not correctly allocated and I was incorrectly listed as a non-payer on Tenant Profile Network (TPN). I disputed this listing, and TPN removed it due to lack of evidence.

Instead of correcting the issue, iGrow has now re-listed the same account with a new alleged balance, despite clear documentation showing otherwise:

IHSP’s final statement reflects a R14,334.94 credit transferred to iGrow iGrow continues to reflect the account as unpaid No move-out inspection was conducted at all Multiple follow-up emails requesting inspection feedback were ignored without response.

I vacated on 31 January, yet iGrow only realised I had left on 10 February, after which they began scrambling to reconcile their own records

This is not a minor administrative issue — it reflects ongoing failures in basic account management, competency skills, communication, and record accuracy.

The gross negligence and handling of this matter by Bianca Bester and Machaela Stanley has involved repeated inconsistencies, unresolved discrepancies, and a complete lack of clarity on a supposedly closed account.

Anyone considering renting or purchasing through iGrow should carefully review public complaints and recurring patterns with the people mentioned above before proceeding.

Existing tenants should monitor their statements and TPN records constantly. This reflects a clear attempt at a cover-up to avoid accountability for repeated administrative failures.