WE WANT OUR REFUND ILULA. STOP ****MING PEOPLE

My cousin and I were supposed to depart 23 December 2024, our bus was scheduled for 19:35. I got a message that the bus would be delayed by 1 hour 30 minutes. The bus never arrived. Tried calling the number I found on google and it goes straight to voicemail. My cousin and I were standing at Metropolitan until 2am the next day (bare in mind, we're both females), there is no shelter there and the area is quite dangerous. No communication whatsover till this day...PLEASE DON'T EVER MAKE THE MISTAKE OF BOOKING THIS BUS COMPANY. THEY ARE THE WORST!!!!