FORD KEMPTONPARK VERY USELESS

VERY USELESS,,,FROM SALES REPRESENTATIVE TO WORKSHOP MANAGER. I BROUGHT CAR IN ON THURSDAY 03/DECEMBER/2020 TILL TODAY 09/DECEMBER/2020 FOR CLUTCH, EVEN TODAY THEY KEEP ON SAYING THEY ARE WAITING FOR AUTHORIZATION. NO PHONE CALL FROM THEIR SALES MAN,,WHEN YOU CALL,THEY ALWAYS PROMISE TO CALL ME BACK...I SERVICE MY CAR AT FORD KEMPTONPARK BUT EVERY 2 MONTHS FAN BELD IS BROKEN ,THEY KEEP ON REPLACING WITHOUT CHECKING THE COURSE...VERY USELESS....AS SOON I HAD MY CAR BACK, I WILL NEVER LOOK BACK. THIS PEOPLE ARE NOT SERIOUS ABOUT THE SERVICE AND DON'T CARE ABOUT OUR LIFES....VERY USELESS